Job Overview
Location
Brazil
Job Type
Full-time
Category
Software Engineering
Date Posted
May 22, 2026
Full Job Description
đź“‹ Description
- • Own all technical aspects of the customer lifecycle for Devin and Windsurf, from initial deployment through activation and ongoing adoption.
- • Work directly with customer engineering teams to understand their workflows, identify high-impact use cases, and integrate Devin/Windsurf into real production environments.
- • Lead product demos, pilot programs, and technical onboarding sessions to drive customer success and platform utilization.
- • Build deep, trusted relationships with customers’ engineering staff to ensure seamless integration and sustained product adoption.
- • Proactively identify and resolve technical blockers before they impede customer progress, often switching context across multiple clients and systems.
- • Implement customer-requested features yourself, demonstrating a bias toward execution and hands-on problem-solving.
- • Advocate for customer needs internally by translating feedback into actionable product improvements and roadmap priorities.
- • Serve as the primary technical liaison between customers and the Cognition product team, acting as the "customer oracle" to inform product direction.
- • Operate in high-intensity, ambiguous environments with minimal supervision, making independent judgment calls to drive outcomes.
- • Travel 25–50% to engage with customers on-site, conduct workshops, and support critical deployments.
- • Continuously learn and adapt by embedding yourself in diverse, real-world engineering environments and tackling unfamiliar systems.
- • Exercise exploratory rigor by proactively identifying edge cases, asking uncomfortable questions, and uncovering problems before they escalate.
- • Maintain a strong focus on customer empathy, prioritizing how engineers work and what enables their success.
- • Take full ownership of results, not just assigned tasks, ensuring customers achieve measurable value from the Cognition platform.
🎯 Requirements
- • Strong engineering foundation from a rigorous technical environment
- • Demonstrated track record of exceptional performance in academic, athletic, professional, or entrepreneurial pursuits
- • Self-directed by default, requiring no manager to assign or prioritize tasks
- • Strong communication skills, capable of engaging senior engineers and executives
- • High tolerance for ambiguity, intensity, and sustained effort in fast-moving environments
- • Willingness to travel 25–50%
🏖️ Benefits
- • Opportunity to work on cutting-edge AI systems that redefine software engineering
- • Direct impact on product roadmap through customer feedback and advocacy
- • Collaborative environment with world-class engineers from top AI and tech companies
- • Exposure to high-impact, real-world technical challenges across diverse industries
Skills & Technologies
About Cognition
Cognition is an applied AI lab renowned for creating Devin, the groundbreaking AI software engineer. This innovative platform is designed to automate complex software development tasks, serving enterprise clients and teams seeking to enhance efficiency in their engineering workflows. Devin's capabilities extend to areas like automating .NET framework migrations and serving as a data analyst, as demonstrated by customers like Eight Sleep. The company's credibility is underscored by its talent-dense team, whose founders boast 10 IOI gold medals and prior experience from leading AI firms such as Google DeepMind and Scale AI, positioning Cognition at the forefront of AI-driven software development.
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