Job Overview
Location
Remote
Job Type
Full-time
Category
DevOps
Date Posted
February 8, 2026
Full Job Description
đź“‹ Description
- • Join Ada, a pioneering AI customer service company, as a DevOps Intern and play a crucial role in shaping the future of customer service at scale. Our mission is to make customer service extraordinary for everyone, empowering enterprise companies to deliver experiences that are instant, proactive, personalized, and effortless. This internship offers a unique opportunity to gain hands-on experience in a fast-paced, innovative environment, working alongside a talented team dedicated to pushing the boundaries of AI technology.
- • As a DevOps Intern, you will be an integral part of our engineering team, contributing to the development, deployment, and maintenance of our cutting-edge AI platform. You will gain exposure to a wide range of technologies and methodologies that underpin our scalable and reliable services. This role is designed for individuals who are passionate about automation, infrastructure as code, and cloud technologies, and who are eager to learn and grow within a dynamic tech startup.
- • Your primary responsibilities will involve supporting the DevOps team in managing and optimizing our cloud infrastructure, primarily on AWS. This includes assisting with the deployment of new features and services, monitoring system performance, and troubleshooting any issues that may arise. You will have the chance to work with tools like Docker and Kubernetes, gaining practical experience in containerization and orchestration.
- • You will also be involved in automating repetitive tasks through scripting, utilizing languages such as Python or Bash. This will not only improve efficiency but also allow you to develop your scripting and problem-solving skills. The internship will provide a solid foundation in CI/CD pipelines, helping you understand how to build, test, and deploy software rapidly and reliably.
- • Collaborating with software engineers and other teams will be a key aspect of this role. You will help ensure smooth communication and integration between development and operations, fostering a culture of shared responsibility and continuous improvement. This cross-functional interaction will broaden your understanding of the software development lifecycle and the importance of robust operational practices.
- • You will contribute to maintaining and improving our monitoring and logging systems, ensuring that we have clear visibility into the health and performance of our applications. This involves working with tools that help us detect, diagnose, and resolve issues quickly, minimizing downtime and impact on our customers.
- • Furthermore, you will assist in managing our infrastructure as code using tools like Terraform or CloudFormation, enabling us to provision and manage our cloud resources in a consistent and repeatable manner. This practice is fundamental to building scalable and resilient systems.
- • The internship will also involve participating in security best practices, understanding how to secure our cloud environment and applications. You will learn about access control, vulnerability management, and other security-related aspects of DevOps.
- • You will be encouraged to identify areas for improvement within our existing processes and tools, and to propose and implement solutions. This proactive approach is highly valued at Ada, and it offers you a chance to make a tangible impact on our operations.
- • This is an excellent opportunity to learn from experienced professionals in the field of DevOps and cloud computing. You will receive mentorship and guidance, helping you to develop your technical skills and career aspirations. The experience gained here will be invaluable for anyone looking to pursue a career in DevOps, SRE, or cloud engineering.
- • Ada is committed to fostering a learning environment where interns are empowered to take on challenging tasks and contribute meaningfully. We believe in the power of collaboration and innovation, and we are excited to welcome a motivated individual to our team who shares our passion for building exceptional customer experiences through cutting-edge AI technology.
- • This role requires a proactive attitude, a strong desire to learn, and a foundational understanding of software development principles. You will be working with modern technologies and methodologies, contributing to a product that is transforming the customer service industry. Your contributions will directly impact our ability to deliver high-quality, scalable AI solutions to our enterprise clients.
🎯 Requirements
- • Currently pursuing a Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
- • Foundational understanding of Linux/Unix operating systems and command-line interfaces.
- • Familiarity with at least one scripting language (e.g., Python, Bash).
- • Eagerness to learn about cloud platforms (AWS preferred), containerization (Docker), and orchestration (Kubernetes).
🏖️ Benefits
- • Gain hands-on experience with cutting-edge AI and cloud technologies.
- • Mentorship from experienced DevOps and Engineering professionals.
- • Opportunity to contribute to a real-world product impacting enterprise clients.
- • Flexible remote work environment.
- • Potential for future employment opportunities based on performance.
Skills & Technologies
DevOps
Junior
Remote
About Ada18
Ada18 is a technology company specializing in the development and implementation of advanced AI solutions. They focus on creating custom artificial intelligence platforms and tools designed to optimize business processes, enhance decision-making, and drive innovation across various industries. Their expertise includes machine learning, natural language processing, computer vision, and data analytics. Ada18 aims to empower organizations by leveraging the transformative power of AI to solve complex challenges, improve operational efficiency, and unlock new growth opportunities. They offer a range of services from AI strategy consulting to full-scale solution development and integration, ensuring clients can effectively harness the potential of artificial intelligence.
