Digital Account Executive

Fiserv, Inc.

Job Overview

Location

Remote, Pennsylvania

Job Type

Full-time

Full Job Description

📋 Description

• As a Digital Banking Account Executive at Fiserv, you will play a pivotal role in managing digital channels and electronic payments relationships with clients across North America, acting as an advocate and ambassador for financial institutions using Fiserv’s best-of-breed solutions to better serve their consumers.
• You will manage a regular meeting cadence with each client in your territory, both onsite and remotely; educate clients on Fiserv happenings and our impact on their organization; create an easy environment for clients to interact with and communicate with you and Fiserv; advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction; facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects; coordinate team education on Digital Channels and Electronic Payments products as needed; develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues; support client visits and conferences and ensure billing accuracy.
• You will join Fiserv, a global leader in Fintech and payments, that moves money and information in a way that moves the world, connecting financial institutions, corporations, merchants, and consumers millions of times a day – quickly, reliably, and securely.
• In this role, you can achieve exceeding performance results for both clients and Fiserv, contribute to a high-performing team, showcase reference ability, retention through renewals, and drive growth in product adoption and usage, while gaining deep expertise in digital banking, electronic payments, and client relationship management within a leading fintech organization.

🎯 Requirements

• Experience in client relationship management, service delivery, and/or sales to C-Level executives
• Experience in electronic banking, mobile banking, and/or payments
• Bachelor’s degree, and/or equivalent military experience

🏖️ Benefits

• Fuel Your Life program to support your physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
• Eight Employee Resource Groups to foster a collaborative culture and expand your network
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Medical, dental, vision, life, and disability insurance options available from day one
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

Skills & Technologies

Remote

Degree Required

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Fiserv, Inc.

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About Fiserv, Inc.

Fiserv, Inc. provides financial services technology to banks, credit unions, investment firms, and merchants worldwide. Core offerings include account processing, digital banking, card issuer services, network and payment processing, e-commerce, merchant acquiring, and risk and compliance solutions. The company serves more than 12,000 financial institutions and large enterprises, enabling them to process deposits, loans, payments, and digital transactions across multiple channels while managing regulatory and cybersecurity requirements.

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