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Director, Business Operations

Job Overview

Location

Remote

Job Type

Full-time

Category

Operations

Date Posted

July 9, 2026

Full Job Description

đź“‹ Description

  • • Develop, maintain, and administer the University’s operational calendar, ensuring process owners understand expectations, meet established deadlines, and complete required deliverables.
  • • Maintain and oversee operational review and implementation processes, ensuring initiatives are appropriately documented, communicated, implemented, and evaluated in accordance with institutional requirements.
  • • Develop and maintain implementation tracking tools, documentation, and reporting processes that support accountability, transparency, and informed decision-making.
  • • Lead special projects and initiatives as assigned; support cross-functional efforts related to institutional priorities and emerging operational needs.
  • • Maintain and oversee the University’s cross-functional risk and compliance committee and related activities, including the compliance calendar, business continuity planning, and the enterprise risk management framework.
  • • Manage the University’s policy and procedure administration process, including repository management, drafting and review requirements, and accountability for policy owners.
  • • Ensure university-wide compliance obligations are tracked and completed in a timely manner (e.g., records retention and destruction activities).
  • • Develop and manage operational effectiveness review cycles for assigned departments, including timelines, reporting requirements, stakeholder communications, and final reporting.
  • • Establish and maintain review criteria, performance measures, documentation standards, and reporting expectations that support meaningful assessment and continuous improvement.
  • • Ensure findings, recommendations, and improvement plans are documented, communicated to relevant stakeholders, and translated into actionable follow-up activities that are completed on-time and to a high-quality standard.
  • • Monitor progress on improvement plans and follow-up actions, holding stakeholders accountable for agreed-upon commitments and timelines.
  • • Hire, supervise, develop, and evaluate assigned personnel.
  • • Establish goals, priorities, and performance expectations for team members and monitor progress toward established objectives.

🎯 Requirements

  • • Bachelor's degree or the equivalent in terms of formal education and training in a related field.
  • • Five (5) years of progressively responsible experience in higher education, operations, compliance, assessment, project management, organizational effectiveness, or a related area.
  • • Experience developing and managing cross-functional projects, initiatives, and/or institutional processes.

🏖️ Benefits

  • • Budgeted at $100,000 to $125,000 base compensation.
  • • Additional compensation factors may impact total compensation.
  • • Generous paid time-off.
  • • Medical and dental insurance coverage.
  • • Life and disability insurance.
  • • Retirement plan with employer contribution.
  • • Multiple flexible spending accounts.
  • • Tuition reimbursement.

Skills & Technologies

Remote
Degree Required

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About TCS Education System

TCS Education System is a nonprofit organization founded in 2009 that provides shared services, governance and operational support to a network of specialized colleges and universities across the United States. It enables member institutions to maintain academic independence while leveraging centralized administrative, financial, technology and compliance resources. The system serves diverse fields including psychology, health sciences, law, business, education and creative arts, aiming to expand access to quality higher education, improve student outcomes and foster institutional sustainability through collaboration and shared expertise.

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