Job Overview
Location
NAMER
Job Type
Full-time
Category
Sales
Date Posted
May 3, 2026
Full Job Description
đź“‹ Description
- • As Director, Channel Partnerships at Zapier, you will lead the channel partner strategy and team to drive enterprise and upmarket ARR through Solution Partners, experimental partnership motions, and hyperscaler initiatives like AWS Marketplace.
- • You will own the end-to-end channel partnership function, including setting strategy and revenue targets, designing partner programs, building enablement frameworks, and connecting partner activity to measurable business outcomes through clear metrics and forecasting.
- • You will lead, coach, and develop a high-performing Channel Partnerships team while serving as a player-coach on high-potential partner relationships to model standards and shape strategy.
- • You will collaborate cross-functionally with Sales, Solution Architects, Customer Success, Marketing, Finance, Legal, and Product to embed channel motions into the enterprise go-to-market process and drive partner demand generation.
- • You will expand Zapier’s channel footprint into international markets and hyperscaler programs, champion AI-first approaches in workflows and enablement, and ensure consistent customer experience through partner-delivered engagements.
- • You will define and size the services opportunity by building business cases for partner-delivered services and enabling partners to build profitable services revenue around the Zapier platform.
- • You will measure impact, assess market dynamics, track emerging trends and competitive moves, and invest in tools and processes that drive outsized impact.
- • You will challenge the status quo, effect positive organizational change, and mentor teammates beyond formal reporting structures to strengthen Zapier’s culture and capabilities.
🎯 Requirements
- • 10+ years of experience in channel partnerships, partner sales, or alliances, including leading teams from individual contributors to senior managers.
- • Proven ability to own partner-sourced and partner-influenced revenue targets, design coverage and capacity models, and build accountability frameworks that connect partner activity to ARR.
- • Experience designing tiering structures, benefit frameworks, co-sell/co-market motions, and enablement programs that attract, retain, and activate high-performing services partners.
- • Strong financial acumen to model partner economics, build business cases, and translate partner activity into pipeline and ARR impact for executive audiences.
- • Exceptional communicator and cross-functional operator who can synthesize complex opportunities into clear narratives and drive alignment across Sales, Solution Architects, Customer Success, Partner Operations, Partner Marketing, Finance, Legal, and Product.
- • Data-driven mindset with experience setting goals, measuring outcomes, adapting based on insights, and building reporting that provides leadership visibility into partner-sourced and partner-influenced business impact.
🏖️ Benefits
- • Opportunity to lead and scale Zapier’s channel partnership strategy in a rapidly expanding AI ecosystem with 8,000+ partner integrations.
- • Remote-first work environment with flexibility to work from anywhere in North America, supported by Zapier’s guide to remote work.
- • Access to professional development and mentorship opportunities, including the ability to spread knowledge and develop teammates outside formal reporting structures.
- • Commitment to diversity, inclusion, belonging, and equity, with reasonable accommodations available for individuals with disabilities.
- • Transparent hiring process with status updates within seven days and a non-standard application designed to promote inclusion and equity.
- • Alignment with Zapier’s mission to make work more efficient, creative, and human through automation and responsible AI use.
Skills & Technologies
Go
AWS
Remote
About Zapier Inc.
Zapier Inc. operates a cloud-based automation platform that connects over 6,000 web applications, enabling users to build workflows without coding. The service triggers actions across apps when predefined events occur, streamlining repetitive tasks for businesses and individuals. Founded in 2011, it offers tiered subscription plans, supports multi-step automations, and provides tools for data formatting, filtering, and conditional logic. Revenue comes from SaaS subscriptions, targeting small to mid-size companies seeking to integrate disparate software systems efficiently.
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