Director, National Chain Customers – Total Wine & More

📋 Description

• • The Director, National Chain Customers – Total Wine & More leads Pernod Ricard USA’s end-to-end strategy, performance, and headquarters relationship with one of its most critical national customers, shaping and delivering the annual operating plan through unified, insight-driven strategies across in-store, digital, and e-commerce channels to accelerate brand performance and build sustainable share gains.
• • Day to day, the role involves leading and owning the national customer strategy for Total Wine & More by developing and executing joint business plans, managing headquarters alignment, leading a team of Senior Key Account Managers, designing the annual customer calendar, driving brand and multicultural segmentation strategies, partnering with cross-functional teams, collaborating with distributors, and communicating execution targets and performance results to field teams through scorecards and leadership forums.
• • Pernod Ricard is a global premium spirits and wine company behind leading brands such as ABSOLUT® Vodka, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, The Glenlivet® Gin, and Skrewball™ whiskey, as well as many superior wines and champagnes, operating with a core philosophy of conviviality—human connection, authenticity, friendliness, and joviality—guided by four values: grounded in the real, fiercely authentic, passion for challenge, and connected beyond borders.
• • In this role, the person can learn to lead complex, matrixed customer partnerships at the national level, develop expertise in revenue growth management and shopper insights, influence senior stakeholders across commercial and marketing functions, and drive measurable business impact through strategic execution and team leadership in a culture that values inclusivity, sustainability, and professional growth.