Director of Fraud

Monzo Bank Limited

Job Overview

Location

Cardiff, London or Remote (UK)

Job Type

Full-time

Full Job Description

📋 Description

• As Director of Fraud at Monzo, you will lead the Fraud & Disputes Risk team and serve on the wider Fraud & Disputes Group Leadership Team, playing a critical role in protecting customers and maintaining trust in Monzo’s financial ecosystem.
• Day to day, you will build strong relationships with Product, Engineering, Data, and Operations teams to design and embed effective fraud controls, lead strategy development using emerging technologies, and foster a positive, high-performing culture across the fraud group while staying ahead of evolving fraud trends.
• Monzo is a mission-driven UK-based fintech known for its coral cards, early pay feature, and award-winning customer service, offering personal, business, joint, youth, and kids accounts, credit cards, savings, investments, and pension services, all aimed at making money work for everyone through innovation and inclusion.
• In this role, you will achieve impact by scaling fraud prevention strategies, influencing senior stakeholders, developing high-performing teams through coaching and feedback, and using data-driven decision-making to protect customers and support Monzo’s growth with integrity and safety.

🎯 Requirements

• Significant experience leading highly-effective risk teams in a regulated, fast-paced environment
• Deep knowledge of fraud regulations in the UK and EU
• Experience collaborating with Product, Engineering, and Data teams to balance product-led innovation with fraud risk expertise
• Proven ability to prioritise and develop innovative fraud management strategies using latest technology to scale implementation
• Skill in quickly understanding, articulating, and responding to emerging fraud trends and risks
• Ability to influence senior internal and external stakeholders confidently and in alignment with Monzo’s values
• Track record as a great manager and coach developing high-performing teams through continuous feedback and tangible impact
• Data-driven mindset with ability to self-serve and use technology to solve problems and identify opportunities

🏖️ Benefits

• Salary range of £136,000 - £180,000 plus performance-linked Incentive Awards
• Flexible working hours with trust-based autonomy to manage time effectively
• £1,000 annual learning budget for books, training courses, and conferences
• Provision of MacBook and full remote work setup support for UK-based distributed working
• Access to Monzo’s full benefits package including health, wellness, and financial wellbeing offerings

Skills & Technologies

Remote

£136k-180k

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

AI Job Fit Analysis

Pro

See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.

Monzo Bank Limited

Visit Website

About Monzo Bank Limited

Monzo Bank Limited is a UK-regulated digital bank offering personal, joint, and business accounts, savings, loans, overdrafts, and mortgages via a mobile-first platform. Licensed by the PRA and FCA, it provides real-time spending notifications, budgeting tools, and fee-free foreign transactions. Founded in 2015 as Mondo, it rebranded in 2016 and serves over nine million customers.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.