Director of Revenue Operations

Canals, Inc.

Job Overview

Location

New York

Job Type

Full-time

Full Job Description

📋 Description

• As Director of Revenue Operations at Canals, Inc., you will build and scale the RevOps function from the ground up, serving as the central nervous system of the go-to-market engine by aligning Sales, Marketing, and Customer Success through integrated systems, data integrity, and operational cadence to drive predictable, scalable revenue growth in a high-impact, early-stage environment.
• You will own and optimize the GTM tech stack—including HubSpot, sequencing, enrichment, and automation tools—ensuring clean data, accurate pipeline hygiene, and seamless workflows that improve rep efficiency and enable data-driven decision-making across the full lead-to-revenue lifecycle.
• You will partner with GTM leadership to translate growth targets into operating plans, design forecasting processes with high accuracy, establish consistent weekly/monthly/quarterly business cadences, and deliver trusted analytics and insights that identify funnel bottlenecks and recommend strategic improvements.
• You will standardize and document the lead-to-customer journey, implement scalable pipeline governance, drive cross-functional alignment, and design/administer commission plans that are accurate, transparent, and aligned to company goals while fostering a culture of ownership, speed, and high standards.
• You will lay the foundation for future RevOps team expansion by defining priorities, operating rhythms, and hiring roadmaps, while mentoring early hires and embedding RevOps as a strategic, trusted function within the organization.
• You will work closely with founders and executive teams in a remote-first, profitable startup environment where your contributions directly improve global supply chain efficiency—reducing waste, saving customers time, and enabling sustainable growth through AI-powered industrial supply chain innovation.

🎯 Requirements

• 7–10+ years of experience in Revenue Operations or Sales Operations at high-growth B2B SaaS companies
• Proven track record of building or scaling RevOps functions, including systems, processes, and analytics from early stages
• Deep expertise in CRM ownership, preferably HubSpot (or Salesforce), with strong pipeline management, account ownership, and reporting capabilities
• Experience designing and administering commission plans and incentive structures, ensuring accuracy, transparency, and timely payouts
• Strong operator mindset with ability to balance strategic thinking and hands-on execution, comfortable working closely with founders and executive teams

🏖️ Benefits

• Real-world impact: your work directly improves global supply chains by reducing waste and saving customers time through AI-driven automation
• Remote-first, flexible work environment across North and South America, enabling work-life balance and geographic freedom
• Stellar product-market fit with strong customer love and a profitable, sustainable business model backed by a high-caliber engineering culture
• Opportunity to join an all-star, diverse team of 80+ professionals (~50 in engineering) where ownership, quality, and fast-paced innovation are valued
• Professional growth in a zero-to-one RevOps role at a scaling startup, with visibility into executive decision-making and the chance to build a function from scratch

Skills & Technologies

Remote

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Canals, Inc.

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About Canals, Inc.

Canals is a software company that specializes in automating key workflow processes—such as sales order entry, invoice processing, and purchase-order/receipt reconciliation—specifically for wholesale distributors. Their platform uses AI to interpret customer emails, PDFs, spreadsheets, handwritten notes and other data formats, then converts them into quotes or orders or processes invoices automatically into the distributor’s ERP system.

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