Director of Sales Development

📋 Description

• • We are Scale Army Careers, an international staffing agency renowned for placing top-tier marketing, sales, and engineering talent into high-growth companies. We are experiencing unprecedented demand and are seeking a dynamic and results-oriented Director of Sales Development to join our internal team and spearhead the scaling of our sales funnel. This is a pivotal role where you will directly impact our company's growth by leading, coaching, and optimizing the teams responsible for booking meetings, qualifying leads, and closing deals.
• • Your primary mission will be to build robust systems, enforce stringent standards, and ensure our Business Development Representatives (BDRs), Sales Development Representatives (SDRs), and Account Executives (AEs) consistently hit their quotas. Your success is intrinsically linked to your team's success; when your team excels, you excel. You will be an integral part of a sharp, high-energy team that operates at a rapid pace, maintains exceptionally high standards, and expects the same level of commitment from its leaders.
• • In this role, you will manage three distinct teams, each comprising two dedicated professionals:
• • Two BDRs: These individuals are at the forefront of our outbound strategy, responsible for cold calling and initiating contact with potential clients. Your focus here will be on driving volume and conversion rates through effective cold calling techniques. You will refine call scripts, optimize answer rates, and provide comprehensive training on objection handling. A key responsibility will be to hold the BDR team accountable for their call blocks, dialer usage, and weekly conversion goals, while continuously analyzing metrics such as answer rates and time-per-call to improve team talk tracks and overall effectiveness.
• • Two SDRs: These team members are crucial for lead qualification and appointment setting. You will ensure they efficiently qualify incoming and outbound leads and seamlessly hand them off to the AEs. This involves optimizing response times, enhancing script quality, and refining lead prioritization strategies. You will actively coach the SDR team on live calls and in their written outreach efforts. Tracking show-up rates, no-show rates, and the speed-to-first-touch is critical for identifying areas of improvement and ensuring a high-quality pipeline for the AEs.
• • Two AEs: These are our closers, responsible for converting qualified meetings into revenue. You will coach the AEs to close deals effectively, emphasizing rigorous qualification, expert objection handling, and professional follow-up. A significant part of your role will be to build scalable closing frameworks, including replicable talk tracks, compelling proposal templates, and effective urgency tactics. You will be responsible for forecasting pipeline revenue, meticulously tracking close rates, and driving the team to achieve higher win rates. Conducting post-call reviews will be essential to identify opportunities for faster or more effective closing.
• • This position offers a unique opportunity to dive deep into the operational aspects of sales development. If you are passionate about coaching teams, identifying and rectifying process gaps, and are willing to roll up your sleeves and get involved in the details when necessary, you will find this role incredibly rewarding. You will own the front lines of our revenue engine, possessing the autonomy to make high-leverage decisions, inspire your team to reach their peak performance, and scale a sales machine that drives significant growth for Scale Army Careers. This is an ideal opportunity for a performance-driven, results-oriented leader who thrives in fast-paced environments and is eager to advance their career.