Director of Sales Readiness

Credit Acceptance Corporation

Job Overview

Location

USA - Remote

Job Type

Full-time

Full Job Description

📋 Description

• The Director of Sales Readiness is responsible for developing and leading the programs, resources, and operating practices that prepare Sales teams to effectively execute business priorities and achieve performance objectives.
• Reporting to the Managing Director of Sales Enablement, this role leads a team responsible for Sales coaching, field readiness, enablement content, field engagement initiatives, and program execution.
• The Director partners closely with Sales Leadership, Sales Enablement, Marketing, Product, Training & Development, and other cross-functional stakeholders to ensure sellers have the knowledge, skills, tools, and support needed to execute go-to-market priorities, reinforce Sales best practices, and drive consistent performance.
• This position will work from home; occasional planned travel to our Southfield, Michigan office may be required.
• The Director of Sales Readiness plays a critical role in improving Sales capability by translating business priorities into scalable readiness programs that support adoption, productivity, field execution, and measurable business impact.
• The Director of Sales Readiness leads, develops, and coaches a high-performing Sales Readiness team.
• The Director sets clear expectations for team priorities, deliverables, execution standards, and performance outcomes.
• The Director builds team capability in coaching, facilitation, content development, program execution, stakeholder management, and business partnership.
• The Director creates a culture of ownership, accountability, collaboration, and continuous improvement.
• The Director provides timely feedback and ensures team members are positioned to effectively support the Sales organization.
• The Director builds strong partnerships across Sales, Sales Enablement, Marketing, Product, Training & Development, People, and other key stakeholders.
• The Director serves as a trusted partner to Sales leaders by helping translate business needs into readiness strategies and execution support.
• The Director supports the adoption of new tools, processes, programs, and strategic initiatives across the Sales organization.
• The Director communicates change clearly and effectively, helping Sales teams understand the reason for the change, expected outcomes, and their role in execution.
• The Director provides field feedback to improve programs, processes, content, technology, and overall Sales effectiveness.
• The Director balances immediate field readiness needs with long-term Sales capability development.
• The Director establishes success measures for readiness programs, content, field engagement initiatives, and adoption efforts.
• The Director monitors program performance using data, feedback, participation, adoption, and business impact indicators.
• The Director identifies trends, gaps, and opportunities to improve seller readiness and execution.
• The Director partners with Sales Leadership and cross-functional teams to evaluate whether readiness efforts are driving intended outcomes.
• The Director continuously improves programs and resources to increase effectiveness, scalability, and measurable business value.

🎯 Requirements

• Bachelor’s degree or equivalent relevant experience.
• 8 years of experience in Sales Enablement, Sales Readiness, Sales Leadership, Learning & Development, Sales Effectiveness, or related disciplines.
• 3 years of people leadership experience.
• Experience supporting large, distributed Sales organizations.
• Demonstrated success developing and implementing enablement or readiness programs that drive measurable business results.
• Strong understanding of Sales execution, Sales methodologies, coaching practices, field readiness, and adoption strategies.
• Experience in creating and scaling enablement content, readiness programs, playbooks, training resources, and field-facing tools.
• Ability to translate business priorities into practical programs, resources, and execution plans for Sales teams.
• Strong communication, facilitation, influence, and stakeholder management skills.
• Strong analytical, organizational, and program management capabilities.
• Ability to use data, feedback, and business insights to evaluate effectiveness and drive continuous improvement.
• Proven ability to lead in a fast-paced, evolving business environment.
• Ability to build trust, strengthen partnerships, and influence leaders and teams across the organization.

🏖️ Benefits

• Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work

Skills & Technologies

Remote

$205k-239k

Degree Required

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Credit Acceptance Corporation

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About Credit Acceptance Corporation

Credit Acceptance Corporation is a Michigan-based auto finance company founded in 1972. It provides financing programs to automobile dealers that enable them to sell vehicles to consumers, regardless of credit history. The company purchases consumer loans originated by dealers under its Portfolio and Purchase Programs, then services these receivables. Credit Acceptance operates across the United States and reports financial results through its Consumer Loan segment. The company generates revenue primarily through interest and fees on its portfolio of automobile loans.

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