Job Overview
Location
Berlin, Berlin, Germany
Job Type
Full-time
Category
Software Engineering
Date Posted
June 22, 2026
Full Job Description
đź“‹ Description
- • Lead a world-class Site Reliability Engineering (SRE) organization of 25+ engineers across Cloud Infrastructure, Database & Storage, Network Infrastructure, Observability Tooling, and the Doctolib Operations Center (DOC).
- • Own the infrastructure strategy and roadmap for cloud, database, network, and observability, aligning delivery with company OKRs.
- • Direct the Doctolib Operations Center by establishing incident response standards, driving reduction in mean time to resolution (MTTR), and embedding a blameless post-mortem culture across all engineering teams.
- • Architect and execute the multi-cloud strategy to reduce vendor lock-in, lower migration costs, and enable international expansion into new European markets.
- • Own network infrastructure at scale, including load balancing, CDN/WAF, VPCs, peering, and zero-trust networking across a high-traffic, multi-country healthcare platform.
- • Drive observability as a product by building platforms that provide 700+ engineers with genuine visibility into system health through metrics, logs, traces, and alerting systems.
- • Serve as a senior technical leader and influential voice within the Platform Engineering organization and broader Tech leadership team.
- • Translate reliability, cost efficiency, and engineering velocity into measurable business outcomes, treating them as core performance indicators.
- • Build and nurture a high-performing, people-first engineering culture focused on ownership, accountability, and continuous improvement.
- • Shape the long-term reliability culture at Doctolib, ensuring infrastructure resilience directly supports patient outcomes in a healthcare environment where system downtime delays diagnoses and care.
- • Lead the transition from reactive operations to proactive, scalable SRE practices that enable rapid innovation across AI health companions, clinical workflow automation, and European-scale product launches.
🎯 Requirements
- • 12+ years in software engineering, including 5+ years leading managers and running infrastructure or SRE organizations at scale
- • Track record of transitioning SRE practices from reactive to proactive, with measurable reductions in incidents and MTTR
- • Strong multi-cloud and network infrastructure experience: load balancing, CDN/WAF, VPCs, peering at high-traffic scale
- • Deep database operations background: large-scale transactional systems (PostgreSQL, Aurora), streaming/CDC (Kafka), data layer FinOps
- • Experience building observability platforms with metrics, logs, traces, and alerting for large engineering teams
- • Sharp process thinking: SLOs, error budgets, incident management, blameless post-mortems
🏖️ Benefits
- • A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib
- • 28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days)
- • Work from abroad for up to 10 days per year through the flexibility days policy
- • Company health insurance with supplementary benefits through Allianz
- • Company pension scheme (bAV) through Allianz with a 40% employer subsidy (15% during probation)
- • Enrollment in Doctolib’s long-term employee value sharing plan, DoctoGrowth
Skills & Technologies
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About Doctolib GmbH
Doctolib is a leading European digital healthcare company that connects patients with healthcare professionals. It offers a comprehensive platform for booking medical appointments online, managing patient records, and facilitating communication between doctors and patients. The service aims to simplify healthcare access, reduce administrative burdens for medical practices, and improve the overall patient experience. Doctolib's ecosystem includes a user-friendly app and website for patients to find doctors, specialists, and dentists, view availability, and book appointments instantly. For healthcare providers, it provides tools for practice management, appointment scheduling, and patient engagement, ultimately contributing to a more efficient and accessible healthcare system across Europe.
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