Job Overview
Location
Remote, ME
Job Type
Full-time
Category
Customer Support
Date Posted
April 30, 2026
Full Job Description
📋 Description
- • The Dispatcher role at Modivcare is essential to ensuring seamless transportation services for members by acting as a key liaison between transportation providers and the company, resolving issues, and maintaining accurate service records.
- • Day-to-day responsibilities include assisting transportation providers with service inquiries, scheduling and modifying trips, documenting complaints, managing call volumes, ensuring accurate data entry, and referring unresolved issues to appropriate teams.
- • Modivcare is a healthcare transportation company dedicated to improving access to care through reliable, compassionate service, operating with a mission-driven culture focused on member and provider support.
- • In this role, you will develop strong customer service, problem-solving, and organizational skills while gaining experience in healthcare logistics and contributing to meaningful outcomes for vulnerable populations.
🎯 Requirements
- • High School Diploma or GED required
- • Strong verbal and written communication skills with a customer-focused demeanor
- • Basic computer proficiency in Microsoft Word, Excel, and Outlook
- • Ability to remain calm under pressure and manage high call volumes professionally
- • Strong attention to detail and organizational skills for accurate recordkeeping
🏖️ Benefits
- • Medical, Dental, and Vision insurance
- • 401(k) Retirement Savings Plan with Company Match
- • Paid Time Off and Paid Parental Leave
- • Tuition Reimbursement and Employee Discounts on retail, travel, and more
Skills & Technologies
About Modivcare Inc.
Modivcare Inc. provides non-emergency medical transportation, personal care, remote patient monitoring, and nutritional meal delivery services across the United States. It partners with state Medicaid programs, health plans, and managed care organizations to coordinate access to care for underserved and complex populations. Through technology-enabled logistics and a national network of transportation and care providers, the company aims to reduce healthcare costs and improve outcomes by addressing social determinants of health such as mobility, nutrition, and chronic disease management.
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