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Disputes Strategy Project Advisor III

Job Overview

Location

Remote-USA

Job Type

Full-time

Category

Operations

Date Posted

May 7, 2026

Full Job Description

📋 Description

  • The Disputes Strategy Project Advisor III plays a key role in shaping and advancing Velera’s disputes capabilities by supporting the development and execution of strategic initiatives, partnering with cross-functional teams to translate priorities into actionable plans across product, technology, operations, compliance, and external partners.
  • Day to day, the role involves supporting the development and execution of disputes strategy including multi-year roadmaps, leading planning and coordination for large-scale initiatives, managing strategic vendor relationships, partnering with stakeholders to evaluate solutions, driving roadmap progress through cross-functional coordination, translating strategic objectives into business requirements and measurable outcomes, providing leadership in initiative governance, contributing to visioning and future-state design for disputes capabilities, collaborating to assess solution options and recommend strategic paths, ensuring regulatory and network rule compliance, and serving as a subject matter resource in disputes strategy and vendor management.
  • Velera is the nation’s premier payments credit union service organization (CUSO) and integrated fintech solutions provider, serving over 4,000 financial institutions across North America with a mission to accelerate partners’ success through innovative financial technology and inspired service, operating with a remote-first, flexible environment grounded in a people-helping-people philosophy that values inclusion, psychological safety, wellbeing, and belonging.
  • In this role, the individual can develop deep expertise in disputes strategy within the financial services ecosystem, lead high-impact cross-functional initiatives, strengthen stakeholder and vendor management skills, gain exposure to enterprise-level roadmap governance, and contribute to innovative, compliant, and scalable solutions that align with business objectives and regulatory standards.

🏖️ Benefits

  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Paid Time Off (PTO)
  • 401k (with employer match)
  • Tuition Reimbursement

Skills & Technologies

Remote
Degree Required

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CO-OP Financial Services
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About CO-OP Financial Services

CO-OP Financial Services, operating as Velera, is a financial technology cooperative serving credit unions across the United States. It provides payment processing, digital banking platforms, ATM and shared-branch networks, fraud management and data analytics tools. The organization enables credit unions to offer members secure, modern banking experiences comparable to large banks while maintaining cooperative ownership and governance. Services include credit, debit and prepaid card processing, online and mobile banking solutions, real-time payments and contactless technologies. Founded in 1981, the company rebranded its technology arm to Velera in 2023 to emphasize innovation and growth in the fintech sector.

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