E-Commerce & Commercial Experience Manager (all genders)

Glow25 GmbH

Job Overview

Location

Remote - Europe Only

Job Type

Full-time

Full Job Description

📋 Description

• As the E-Commerce & Commercial Experience Manager at Glow25 GmbH, you will play a pivotal role in scaling Germany’s leading collagen brand into a holistic Pro-Aging Wellness brand across Europe, ensuring the online shop delivers exceptional customer experiences that drive conversions, revenue growth, and brand loyalty while embodying the ‘Modern Glow’ aesthetic at every touchpoint.
• You will be instrumental in aligning marketing, brand, and CRM initiatives with seamless shop execution, directly contributing to Glow25’s mission of creating Glow-Moments that empower customers to feel confident in their skin and radiate inner beauty through a best-in-class D2C-first omnichannel strategy.
• Your day-to-day responsibilities will include coordinating the implementation of marketing, brand, and campaign initiatives in the Glow25 online shop through close collaboration with Marketing, Brand, and CRM teams to ensure timely, on-brand, and high-impact executions.
• You will own conversion optimization by ensuring all shop updates — including landing pages, promotions, content, and features — are designed and tested to maximize conversion rate, average order value (AOV), and overall user experience through data-driven decision-making.
• You will manage internal and external stakeholder interfaces to guarantee timely and consistent delivery of all shop-related measures, acting as the central point of alignment between product, tech, design, and marketing teams.
• You will lead quality assurance and brand consistency efforts by rigorously reviewing all shop changes against brand guidelines, UX standards, and technical correctness pre-go-live, safeguarding the integrity of the Glow25 customer journey.
• You will monitor and analyze campaign and shop performance using GA4, Looker Studio, and other analytics tools, tracking key metrics such as conversion rate, AOV, and engagement to derive actionable insights and optimization recommendations.
• You will contribute to Glow25’s evolution from a pure collagen brand to a comprehensive Pro-Aging Wellness brand by ensuring the digital experience reflects this broader vision across all customer touchpoints.
• You will work within a dynamic, fast-growing Berlin-based beauty company that values empathy, innovation, and joy in work, where your contributions directly support a culture recognized for five consecutive years as a Kununu Top Company.
• In this role, you will develop advanced expertise in European D2C e-commerce strategy, conversion rate optimization, cross-functional project leadership, and brand-aligned digital execution — positioning yourself as a key driver of scalable, customer-centric growth in the wellness and beauty space.

🎯 Requirements

• Excellent English and German language skills, both written and verbal
• Completed degree in Business Administration, E-Commerce, Marketing, Media, or a comparable qualification
• 3–5 years of experience in E-Commerce, Online Marketing, or digital project management, preferably in a D2C environment
• Proven experience managing shop updates, campaign implementations, and conversion optimization initiatives
• Proficiency with shop systems (e.g., Shopify), web analytics tools (e.g., GA4, Looker Studio), and project management tools (e.g., Asana)

🏖️ Benefits

• Flexible working hours and location — work when and where you’re most productive, with smart time tracking
• One-time €500 home office setup budget to create your ideal workspace
• Monthly Glow Card with €50 credit (€600/year) for free shopping on Glow25’s full product range
• 40% employee discount on all Glow25 products — yes, really everything
• 30 days vacation + 1 personal holiday + up to 10 days unpaid leave, plus New Year’s Day off
• Company health insurance offering up to €600/year reimbursement for vision, alternative practitioners, or dental cleaning
• After probation: €600 pension subsidy, with an additional 20% match if you contribute
• Access to corporate benefits platforms for exclusive partner discounts and perks
• Urban Sports Club or Wellpass membership for fitness and wellness flexibility
• Provided work device of choice: Mac or Windows
• Glow25 merchandise as a symbol of team belonging and pride
• Learning and development opportunities via Glowcademy, dedicated learning time, and personal growth support

Skills & Technologies

Remote

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Glow25 GmbH

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About Glow25 GmbH

Glow25 GmbH is a German direct-to-consumer wellness company that formulates and sells collagen-based nutritional supplements and beauty powders. Products target skin, hair, nail and joint health and are manufactured under EU GMP standards. The company operates an online subscription model, shipping across Europe from its Berlin headquarters since founding in 2020.

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