GoTo, Inc. logo

Employee Relations & Performance Specialist

Job Overview

Location

Remote (US)

Job Type

Full-time

Category

HR & Recruiting

Date Posted

May 26, 2026

Full Job Description

đź“‹ Description

  • • As an Employee Relations & Performance Specialist at GoTo, Inc., you will play a critical role in fostering a fair, inclusive, and supportive workplace by partnering with HR Business Partners, Legal, and leadership to ensure consistent and equitable employee relations practices across the organization.
  • • Your day-to-day responsibilities include supporting the employee relations case lifecycle through documentation, tracking, and preparing clear summaries; enabling performance management processes by assisting with coaching documentation, pre-PIP steps, and review cycles; generating people insights by analyzing ER trends, exit interview data, and engagement feedback; and maintaining accurate reporting and dashboards to inform data-driven decisions.
  • • You will join GoTo’s People and Talent team, which goes beyond traditional HR to act as trusted partners in building the company’s future through innovative tools, AI integration, and a culture of growth, adaptability, and belonging—where every employee is empowered to thrive in a dynamic, AI-enabled workplace.
  • • In this role, you will develop expertise in employee relations, performance management, and HR analytics while contributing to inclusive workplace initiatives, gaining hands-on experience with HR systems and reporting tools, and growing your ability to influence organizational decisions through data and trusted partnerships.

🎯 Requirements

  • • Experience in Human Resources, Employee Relations, Performance Management, or People Operations
  • • Strong documentation and case management skills with attention to detail
  • • Ability to analyze data, identify trends, and translate insights into meaningful recommendations
  • • Experience supporting performance management cycles or employee relations processes
  • • Strong communication skills and the ability to build trust with managers and HR stakeholders
  • • Comfort working with HR systems, dashboards, and reporting tools

🏖️ Benefits

  • • Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs
  • • Generous paid time off, paid holidays, volunteer time off, quarterly self-care days, and no meeting days
  • • Tuition and reading reimbursement programs to support continuous learning and professional growth
  • • Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), and One to One Wellness Coaching
  • • Employee programs including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching to amplify connection and impact

Skills & Technologies

Remote

Ready to Apply?

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GoTo, Inc. logo
GoTo, Inc.
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About GoTo, Inc.

GoTo, Inc. is a leading provider of remote access and collaboration software solutions. The company offers a comprehensive suite of products designed to enable seamless communication, support, and collaboration for businesses of all sizes. Their offerings include remote support tools, meeting and webinar platforms, and secure remote access solutions. GoTo's technology empowers IT professionals to provide efficient technical support, facilitates virtual meetings and online events, and allows employees to connect to their work environments from anywhere. The company focuses on delivering reliable, user-friendly, and secure solutions that enhance productivity and streamline business operations in today's increasingly distributed workforce.

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