Employee Relations Specialist

📋 Description

• • Serve as the primary point of contact for business leaders and CR business partners on performance improvement, progressive discipline, and workplace complaints, up to and including termination, under the guidance of the Employee Relations Consultant.
• • Review, document, and deliver feedback and progressive discipline actions in strict alignment with company policies, acting as a subject matter expert on employee relations practices.
• • Provide guidance, training, and coaching to managers on employee behavior, performance concerns, and adherence to company policies and applicable employment laws.
• • Conduct initial triage of Tier 1 employee relations cases, including workplace complaints and threats, ensuring accurate intake, investigation notes, documentation, and resolution recommendations.
• • Collaborate with Centers of Excellence (COEs) on colleague resource programs, initiatives, and projects to support broader employee relations objectives.
• • Identify and analyze legal and compliance risks in employment situations, escalating defined matters appropriately and supporting legal/compliance teams with documentation gathering for administrative changes and attorney letters.
• • Utilize provided metrics to identify trends and challenges in employee relations cases and recommend improvements to Employee Relations Consultants.
• • Ensure accurate tracking and maintenance of all employee relations case records, including corrective action and performance management documents.
• • Advise leadership on compliance with major employment laws including ADA, ADEA, FMLA, and Title VII Discrimination Act.
• • Prepare comprehensive, accurate, and constructive written reports on employee relations matters and investigations.
• • Work independently in a fast-paced environment with shifting priorities while maintaining confidentiality and professionalism.
• • Demonstrate strong organizational, analytical, and interpretive skills to assess complex workplace issues and develop actionable work plans.
• • Apply strong oral and written communication skills, including presentation abilities, to deliver sensitive information to diverse audiences.
• • Maintain proficiency in case management tools and systems, with preference for experience with Workday and ServiceNow.
• • Exhibit self-driven behavior with a strong sense of ownership, accountability, and integrity when handling confidential information.
• • Work collaboratively within teams and across departments to support consistent, compliant, and fair employee relations practices.
• • Perform other duties as assigned, including travel as required.