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Replicant AI Inc. logo

Engagement Manager

Job Overview

Location

United States

Job Type

Full-time

Category

Operations

Date Posted

April 20, 2026

Full Job Description

đź“‹ Description

  • • As an Engagement Manager at Replicant AI Inc., you will be a key driver of customer deployment success, ensuring that AI-powered contact center automation solutions are implemented effectively and deliver measurable value.
  • • You will collaborate with internal teams and business partners to provide expert guidance on Replicant solutions, staff projects with appropriate resources, help shape implementation methodologies, and serve as the primary point of contact for customers throughout their deployment lifecycle.
  • • Replicant is a fast-growing leader in Contact Center Automation, leveraging Large Language Models to transform customer service interactions across voice, messaging, and digital channels for Fortune 500 clients, processing millions of AI calls monthly.
  • • In this role, you will develop deep expertise in enterprise AI deployments, strengthen your stakeholder management and project leadership skills, and contribute to scaling a high-impact Services team in a dynamic, innovative environment.

Skills & Technologies

Remote
Degree Required

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Replicant AI Inc. logo
Replicant AI Inc.
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About Replicant AI Inc.

Replicant AI Inc. provides cloud-based conversational AI for customer service automation. Its platform handles inbound and outbound phone calls, web chat, and messaging with human-like voice and text responses. Using large language models and speech synthesis, it integrates with CRMs, telephony systems, and workforce management tools to resolve common queries, schedule appointments, and escalate complex issues to human agents. The company serves enterprises in retail, hospitality, insurance, and on-demand services, aiming to reduce wait times, lower operational costs, and improve customer satisfaction through 24/7 autonomous support.

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