Job Overview
Location
Remote (United Kingdom)
Job Type
Full-time
Category
HR & Recruiting
Date Posted
May 10, 2026
Full Job Description
đź“‹ Description
- • As an Engagement Manager on SailPoint’s Professional Services team, you will support each customer’s journey by managing tactical project management duties and sales efforts required to deliver SailPoint solutions, combining your professional experience with world-class product and process training to gain a deep understanding of SailPoint’s SaaS and/or Software delivery models.
- • Day to day, you will ensure services are provided, implemented correctly, and billed timely and accurately; partner cross-functionally during the sales process to own services portions of deals including presentations, RFP responses, and proposal/SOW generation; interact with sales reps and leadership during pre-sales and post-sales phases to drive services-only sales cycles to conclusion; serve as a point of contact for clients on issues and escalations; manage financials of multiple projects with focus on profitability and productivity; work with the Resourcing Management Office to strategically align and staff crew members; perform end-to-end project management for customer engagements; create and maintain comprehensive project documentation; provide strategic updates on client performance to SailPoint Senior Management and regular status updates to account teams and Sales Managers; work closely with Customer Success Managers to establish and maintain customer success throughout implementations; identify new opportunities for expanding SailPoint product and services usage to maximize client success and revenue growth; and assist direct reports in career development through regular feedback, coaching, and guidance.
- • You will join a team at SailPoint Technologies Holdings, Inc., a company known for empowering the largest, most complex organizations by putting identity at the center of security and IT, with over 2,000+ customers including global financial institutions, government entities, and pharmaceutical organizations, and recognized for its smart people, fun culture, innovative work, beautiful offices, and awards.
- • In this role, you will develop deep expertise in SailPoint’s delivery models, grow into a trusted advisor and leader capable of managing full scope customer engagements, setting appropriate expectations, and driving team growth and goal achievement, while building strong client relationships and contributing to revenue expansion through strategic opportunity identification.
🎯 Requirements
- • 5+ years of professional experience at a Software, SaaS, or consulting company (ideally with Cyber Security / identity experience)
- • 3+ years of project management experience
- • 1+ years of people management experience
- • Exceptional mentorship and leadership skills with a passion for continuous improvement
- • Experience with project management duties (project planning, budget, scope, schedule, stakeholder, and risk management)
- • Excellent communication skills and extensive experience working with clients and partners
- • Strong organizational and multi-tasking abilities
- • Experience working with Sales and Customers to scope services projects for enterprise software
🏖️ Benefits
- • Opportunity to work with 2,000+ global customers including financial institutions, government, and pharmaceutical organizations
- • Access to world-class product and process training to deepen understanding of SailPoint’s SaaS and Software delivery models
- • Clear career progression path: from shadowing projects to owning engagement scoping and leading team growth within the first year
- • Ability to drive services-only sales cycles and expand SailPoint product and services usage for client success and revenue growth
- • Work in a smart, fun, innovative culture with beautiful offices and recognized awards
- • Remote work opportunity within the United Kingdom
Skills & Technologies
Remote
About SailPoint Technologies Holdings, Inc.
SailPoint Technologies provides identity security software that automates how enterprises manage user access to applications, data, and cloud resources. Its AI-driven IdentityNow and IdentityIQ platforms centralize provisioning, governance, and compliance workflows to reduce risk and enforce least-privilege policies across hybrid environments. Customers use the products to streamline join-move-leave processes, detect anomalous access, and satisfy regulatory mandates. The Austin, Texas-headquartered company serves large global organizations through cloud and on-premise deployments and a partner ecosystem of system integrators and technology vendors.
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