Enrollment Representative (Remote Opportunity)

📋 Description

• • As an Enrollment Representative at Cengage Learning Holdings II, Inc., you will play a vital role in driving sales revenue for Ed2go continuing education and career training programs by connecting prospective students with programs that align with their educational and career goals.
• • Your day-to-day responsibilities include prioritizing qualified leads from website, referrals, live chat, and telephone; guiding students through the enrollment process; counseling them on educational and career objectives; and implementing strategies to meet enrollment targets while ensuring a top-notch customer experience.
• • You will join a mission-driven team at Cengage Group, a global education technology company dedicated to helping learners worldwide discover the power and joy of learning through innovative, accessible education solutions.
• • In this role, you will develop strong consultative sales and customer service skills, gain experience with CRM systems and enrollment technologies, and contribute directly to student success by helping individuals access pathways to career advancement and lifelong learning.