Job Overview
Location
US - Remote
Job Type
Full-time
Category
Sales
Date Posted
April 7, 2026
Full Job Description
đź“‹ Description
- • As an Enterprise Account Executive for Kustomer’s West region, you will drive revenue growth by closing large enterprise deals and expanding the company’s market presence through strategic sales initiatives.
- • You will partner with BDRs, Partner Managers, and marketing teams to build and nurture a book of business, manage the full sales lifecycle, and consistently meet or exceed quarterly and annual sales quotas.
- • You will represent Kustomer as an industry thought leader by delivering product demonstrations, articulating the value proposition, and participating in webinars and virtual industry events.
- • You will collaborate with the customer experience team to ensure seamless onboarding and maintain strong post-sale relationships, while staying informed about competitive dynamics to effectively position Kustomer’s AI-native CRM platform.
- • You will operate remotely across Pacific and Mountain Time Zones, contributing to a growing, mission-driven team focused on transforming customer service through intelligent automation and connected data.
- • You will help scale Kustomer’s next chapter of growth by leveraging your enterprise sales expertise to accelerate product adoption and expand the customer base among leading brands.
- • You will work within a remote-first culture that values collaboration, continuous learning, and impact, supported by recent $30M Series B funding and backing from top-tier VCs.
🎯 Requirements
- • 5+ years of quota-carrying sales experience with a track record of consistently exceeding $1M+ annual sales targets
- • Proven success selling to enterprise accounts with complex, multi-stakeholder sales cycles
- • Experience selling SaaS CRM solutions and/or AI-powered features, with an AI-forward mindset and familiarity using AI tools to enhance sales processes
- • Prior experience working at early-stage growth startups, demonstrating adaptability and initiative in fast-moving environments
- • Availability to work regularly in Pacific and/or Mountain Time Zones, with current residence required in CA, CO, TX, UT, WA, or WI
🏖️ Benefits
- • Competitive base salary combined with stock options to align with long-term company growth
- • 100% employer-covered healthcare plans for U.S. employees, ensuring comprehensive medical, dental, and vision coverage
- • 401(k) retirement plan with company match, WiFi and mobile reimbursement, and a generous vacation policy supporting work-life balance
- • Commitment to diversity, inclusion, and equal opportunity employment across all protected characteristics
- • Remote-first work model with flexibility to operate from anywhere in the U.S., supported by annual team gatherings like Kamp Kustomer
Skills & Technologies
About Kustomer Inc.
Kustomer Inc. provides cloud-based customer service software that unifies interactions, tickets, orders, and customer data into a single timeline. Agents access a 360-degree view, automation handles repetitive tasks, and AI delivers insights and suggested responses. The platform supports omnichannel communication across email, chat, social, voice, SMS, and WhatsApp, and offers CRM, workflow, and reporting tools for e-commerce, marketplaces, and digital-first brands.
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