Enterprise Account Manager

RareStep, Inc.

Job Overview

Location

Remote - USA

Job Type

Full-time

Full Job Description

📋 Description

• As an Enterprise Account Manager at Fleetio, you will develop long-term, mutually beneficial relationships within the company’s most high-value and strategic customer segment, working to broaden Fleetio’s penetration across large fleet-holding enterprises and deepen their use of the full suite of products and capabilities.
• Day to day, you will uncover expansion opportunities within key accounts, drive ARR growth by aligning products with customer goals, manage complex renewals and upsell/cross-sell initiatives, partner with Customer Success to maximize adoption and satisfaction, and deliver product demonstrations virtually or in person while serving as a thought leader on industry trends.
• Fleetio is a modern software platform helping thousands of organizations manage fleet operations, backed by $450M in Series D funding (March 2025), a founding member of the Rails Foundation, and experiencing rapid growth with a strong customer base and innovative culture.
• In this role, you will achieve NRR objectives, shape post-sale growth journeys for strategic customers, solidify long-term partnerships, and develop expertise in enterprise sales within a high-impact, fast-paced SaaS environment.

🎯 Requirements

• 5+ years of sales and Enterprise Account Management experience with a track record of consistently exceeding quotas
• Experience owning customer relationships throughout the lifecycle (onboarding to utilization and expansion)
• Extensive track record of uncovering customer business objectives to unlock expansion opportunities, building multi-threaded senior-level relationships, and articulating data-backed ROI assessments
• Comfortable addressing C-Suite executives, operations managers, and sales executives
• Keen presentation skills, discipline under pressure, and ability to travel up to 30% of the time for short stints (1-3 days)

🏖️ Benefits

• Multiple health/dental coverage options (100% employee, 50% family coverage)
• 401(k) match of 4%
• PTO - 4 weeks (increases at year two) + 12 company holidays and 2 floating holidays
• Parental leave: 16 weeks paid for birthing parent, 4 weeks paid for non-birthing parent
• Professional development funds and wellbeing fund ($150 quarterly)
• Mac laptop + new hire equipment stipend, business expense stipend ($125 quarterly), and remote work friendly since 2012

Skills & Technologies

Rails

Remote

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RareStep, Inc.

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About RareStep, Inc.

RareStep, Inc. provides fleet management software for commercial vehicle operators. The cloud platform tracks maintenance, fuel, inspections, parts, work orders, and driver assignments across trucks, vans and equipment. Customers use mobile apps and telematics integrations to monitor utilization, schedule services, control costs and ensure compliance. Founded in 2012 in Birmingham, Alabama, the company serves thousands of fleets worldwide.

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