Enterprise Account Manager - US

Perk.com Inc.

Job Overview

Location

Chicago

Job Type

Full-time

Full Job Description

📋 Description

• As an Enterprise Account Manager at Perk.com Inc., you will own a portfolio of Tier 1 customers, building trusted relationships with key stakeholders across Finance, Procurement, Travel, HR, IT, and Leadership to drive satisfaction, growth, and long-term value in a fast-paced, hyper-growth SaaS environment.
• Your day-to-day responsibilities include developing and executing strategic account plans, identifying expansion opportunities through upselling and cross-selling, driving platform adoption, leading Quarterly Business Reviews (QBRs) using data and analytics, and advocating for customers internally by partnering with Product, Engineering, and Support teams to resolve issues and influence product improvements.
• Perk is a global leader in intelligent travel and spend management, trusted by over 10,000 companies worldwide, with more than 1,800 employees across 12 offices. The company is on a mission to eliminate shadow work and power real work through innovation, simplicity, and a strong culture rooted in ownership, empathy, and teamwork.
• In this role, you will develop deep expertise in enterprise SaaS account management, sharpen your strategic and financial acumen, master stakeholder influence at the executive level, and achieve measurable impact on customer retention, expansion, and satisfaction—positioning yourself for long-term growth in a high-impact, values-driven organization.

🎯 Requirements

• Significant experience managing a portfolio of Tier 1 customers in a SaaS, travel-tech, fintech, or spend management environment
• Proven ability to build relationships across Finance, Procurement, Travel, HR, IT, and executive leadership within large enterprise organizations
• Experience navigating complex enterprise organizations with multiple stakeholders, procurement processes, and executive decision-makers
• Outstanding presentation and communication skills, with the ability to influence stakeholders at all levels and build trusted, long-term relationships
• Strong financial, commercial, and analytical acumen, with the ability to discuss T&E policy, spend controls, ROI, cost optimization, and operational efficiency with finance leaders
• Results-oriented mindset with a strong focus on customer satisfaction and long-term customer value
• Excellent prioritization and time management skills, with the ability to manage competing priorities across a portfolio of strategic accounts
• Experience using inside sales tools like Salesforce, Google Tools, Zendesk, Looker

🏖️ Benefits

• Competitive compensation and equity ownership in Perk
• 20 vacation days and 12 public holidays per year
• Three medical plans with company contributions and HSA eligibility for HDHP plans
• Dental, vision, and Wellhub gym subscription coverage from start date
• Life and disability policies from start date with voluntary buy-up options
• 401(k) plan with company matching contributions
• Partner discounts on pet insurance
• Access to Spring Health for 12x therapy and 12x coaching sessions annually for you and loved ones
• 12-16 weeks’ paid parental leave
• 16 paid volunteer hours per year
• Up to 20 'Work from Anywhere' days per year
• Four-week fully paid sabbatical after 5 years of service
• Relocation support for moving to Perk hubs

Skills & Technologies

Spring

REST

Hybrid

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Perk.com Inc.

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About Perk.com Inc.

Perk.com Inc. operates a cloud-based employee rewards and recognition platform that lets employers allocate points redeemable for merchandise, gift cards and experiences. The SaaS product integrates with HRIS and collaboration tools to automate milestone and peer-to-peer awards, provide analytics on engagement, and manage global tax-compliant fulfillment. Founded in 2010 and headquartered in Austin, Texas, the company serves mid-market to Fortune 500 clients seeking to reduce turnover and reinforce culture through real-time recognition programs.

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