Enterprise Client Director (Saint Louis)

📋 Description

• • Serve as a trusted advisor and strategic thought partner to GE HealthCare’s most critical enterprise customers, leading enterprise account planning and acting as a change agent within assigned accounts.
• • Develop and execute a multi-year account strategy aligned to customer priorities, integrating GEHC’s capabilities across Imaging, AVS, PCS, and Service into a unified Care Alliance partnership roadmap.
• • Translate enterprise account strategy into quarterly priorities and opportunity plans that the account community can execute with clarity and alignment.
• • Build and sustain senior-level relationships with C-suite and key departmental executives, anticipating evolving needs and shaping customer decision-making as a trusted advisor.
• • Present complex technical, financial, and strategic information clearly and persuasively to executive decision-makers, both verbally and in writing.
• • Act as the single point of contact and decision maker for enterprise accounts, ensuring consistent alignment on engagement protocols, roles, timing, and messaging across all GEHC teams.
• • Connect customers to the appropriate internal GEHC resources to address needs and resolve challenges while maintaining strategic coherence and message discipline.
• • Lead and align cross-functional teams around account priorities, defining clear roles, responsibilities, and operating cadence to drive execution.
• • Coordinate with USCAN and Global Segment teams and Sales GMs to ensure optimal engagement from frontline sellers and alignment with enterprise priorities.
• • Identify, shape, and lead large-scale enterprise opportunities, including Care Alliance and Care Pathway-type constructs, in partnership with the Enterprise Solutions team.
• • Drive cross-segment alignment to improve win rate, deal velocity, and customer confidence in GE HealthCare as a strategic partner.
• • Own funnel health and conversion metrics for assigned enterprise accounts, including Enterprise Solutions funnel, Share of Wallet, Visibility rate, and Win rate.
• • Deliver outcomes with explicit accountability for price discipline and value accretion, protecting margins and avoiding relationship-driven discounting.
• • Hold internal stakeholders accountable for cross-functional outcomes impacting the enterprise relationship, including cash collection, issue resolution, and delivery commitments, using influence and escalation pathways as needed.
• • Reside within the assigned geography (Saint Louis) and travel within the territory as required to support enterprise client engagements.