Enterprise Solutions Architect - Americas

Ashby Inc.

Job Overview

Location

Remote - US

Job Type

Full-time

Full Job Description

📋 Description

• As an Enterprise Solutions Architect, you will shape customer journeys before implementation by designing and scoping professional services opportunities, ensuring alignment between sales promises and delivery outcomes to drive long-term customer success.
• You will act as a trusted advisor to prospective customers, partner with Account Executives and Solutions Engineers to scope complex enterprise deals, translate business needs into tailored implementation strategies, and create negotiated Statements of Work that reflect accurate scope, effort, and sequencing.
• You will participate in sales handoffs to ensure continuity into delivery, align pre-sales commitments with post-sales execution during kickoff calls, and refine go-to-market motions by identifying patterns in successful and challenging engagements to improve service delivery frameworks.
• You will contribute to playbooks and best practices that enhance how Ashby sells and delivers services, strengthen collaboration between Sales, Professional Services, and Customer Success, and directly impact win rates, time-to-value, and customer retention through successful outcomes.
• You will work within Ashby’s Customer Success organization as a highly cross-functional member of the growing Professional Services team, reporting to the Head of Professional Services, and engage with executive stakeholders to ensure implementations are designed for scalability and long-term value.

🎯 Requirements

• 5+ years of experience in Enterprise SaaS across Solutions Consulting, Professional Services, or Management Consulting
• Strong ability to diagnose business processes and translate them into scalable technical solutions
• Experience with complex, multi-stakeholder deals involving meaningful implementation components
• Excellent communication skills with the ability to influence executives and align cross-functional teams
• Comfort navigating collaboration between pre-sales and post-sales teams
• Strong judgment to balance customer needs, business outcomes, and operational feasibility

🏖️ Benefits

• Competitive compensation is offered
• 10-year exercise window for stock options, allowing flexibility to exercise when financially comfortable
• Unlimited PTO with a recommended four weeks per year
• Twelve weeks of fully paid family leave in the US
• Generous equipment, software, and office furniture budget to support productivity and comfort
• $100/month education budget, with manager approval for higher-cost items like conferences

Skills & Technologies

Senior

Remote

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Ashby Inc.

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About Ashby Inc.

Ashby provides recruiting software that combines applicant tracking, candidate relationship management, and analytics in a single platform. It enables recruiting teams to manage pipelines, schedule interviews, communicate with candidates, and generate reports using customizable workflows and automation. The platform integrates with email, calendars, and other recruiting tools to consolidate data and streamline hiring processes. Founded in 2018, Ashby serves high-growth technology companies and enterprises seeking to improve hiring efficiency and make data-driven recruiting decisions.

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