Job Overview
Location
Remote- US
Job Type
Full-time
Category
Customer Success
Date Posted
April 12, 2026
Full Job Description
đź“‹ Description
- • As a Customer Success Manager at ZyraTalk (part of EverCommerce), you will serve as the trusted advisor and primary point of contact for valued customers, guiding them through onboarding, driving product adoption, and ensuring retention and growth.
- • Day to day, you will develop and execute tailored customer success plans, conduct business reviews and health checks, provide consultative support, collaborate with Sales, Product, and Engineering teams, identify upsell and cross-sell opportunities, and contribute to evolving customer success strategies and playbooks.
- • EverCommerce is a leading service commerce platform on a mission to digitally transform the service economy with tailored SaaS solutions for 725,000+ customers across Home & Field Services, Health Services, and Wellness industries, operating as a distributed global team.
- • In this role, you will develop deep expertise in customer success strategy, gain experience influencing product roadmap through customer insights, and build long-term partnerships that drive measurable outcomes and account expansion in a fast-growing AI-powered environment.
Skills & Technologies
About EverCommerce Inc.
EverCommerce provides vertical software and payments platforms for service-based small and medium businesses. The company offers integrated SaaS solutions that streamline operations, marketing, customer engagement, and payments across health and wellness, home services, and fitness markets. Its cloud-based tools help businesses manage scheduling, billing, client relationships, and workforce operations. EverCommerce serves over 700,000 customers globally through a portfolio of brands including DrChrono, ServiceTitan, and Mindbody. The company went public in 2021 and is headquartered in Denver, Colorado.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
