Job Overview
Location
Remote (New Zealand)
Job Type
Full-time
Category
DevOps & SysAdmin
Date Posted
May 27, 2026
Full Job Description
đź“‹ Description
- • As the Lead Database Reliability Engineer at EverWell (an EverCommerce vertical), you will support the Timely and SalonBiz platforms that power over 30,000 wellness businesses across 100 countries, ensuring the reliability, scalability, and performance of the databases and data infrastructure underpinning these SaaS solutions.
- • You will drive data strategy and practices, conduct capacity planning and performance tuning, carry out database-related project work (including migration scripts, stored procedures, and DDL), manage high-risk data deployments with post-deploy monitoring, and assist development teams in identifying risks and proposing solutions around database reliability.
- • You will work closely with product and engineering teams to deliver secure, innovative, and highly available data solutions that support real-time insights and a stable 24/7 customer experience, while advocating for and applying DevOps and SRE principles across Wellness engineering teams.
- • You will grow and mentor other data professionals, maintain awareness of emerging technologies in relevant fields, and work with data and product teams to continuously improve data operational engineering practices in an agile environment using SCRUM and/or Kanban methodologies.
🎯 Requirements
- • Strong ability to work autonomously, prioritize effectively, and make sound technical decisions while knowing when to seek support or collaboration.
- • Deep expertise in database reliability, performance, and management, with the ability to mentor and coach others.
- • Strong experience with relational databases, ideally SQL Server and Azure SQL, with exposure to Oracle environments.
- • Advanced T-SQL skills and a passion for solving complex data challenges.
- • Experience with, or willingness to learn, scripting, object-oriented programming, and infrastructure-as-code technologies such as Python, PowerShell, and Terraform.
- • Experience working in agile environments using SCRUM and/or Kanban methodologies.
- • Confident communicator who enjoys collaborating, contributing ideas, and engaging in healthy discussions around data practices and engineering improvements.
🏖️ Benefits
- • Flexibility to work from home or the office, with office space available in Auckland, Wellington, and Dunedin, and a high-spec home office setup provided.
- • Professional development budget to fuel your growth and an annual wellness allowance to fund activities that support your wellbeing.
- • Additional annual leave to fully switch off and relax throughout the year, supporting work-life balance.
- • Opportunity to work on impactful SaaS platforms serving over 30,000 wellness businesses across 100 countries as part of the EverCommerce ecosystem.
- • Inclusive and diverse workplace culture that values equity and does not discriminate based on race, religion, gender identity, sexual orientation, age, disability, or other protected characteristics.
Skills & Technologies
About EverCommerce Inc.
EverCommerce provides vertical software and payments platforms for service-based small and medium businesses. The company offers integrated SaaS solutions that streamline operations, marketing, customer engagement, and payments across health and wellness, home services, and fitness markets. Its cloud-based tools help businesses manage scheduling, billing, client relationships, and workforce operations. EverCommerce serves over 700,000 customers globally through a portfolio of brands including DrChrono, ServiceTitan, and Mindbody. The company went public in 2021 and is headquartered in Denver, Colorado.
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