Job Overview
Location
Toronto; Canada
Job Type
Full-time
Category
Sales
Date Posted
April 14, 2026
Full Job Description
đź“‹ Description
- • The Executive Director, Client Partner is a senior account lead responsible for driving strategy, sales, relationship management, and delivery oversight for assigned client portfolios, directly contributing to DEPT®’s growth strategy in North America.
- • Day to day, the role involves defining and executing client projects, understanding business goals, fostering cross-disciplinary collaboration, managing team resourcing, leading client meetings and pitches, negotiating contracts, and maintaining senior-level relationships with Fortune 500 executives.
- • DEPT® is a certified B Corp and Climate Neutral Growth Invention company with 4,000+ specialists operating at the intersection of technology and marketing, serving clients like Google, Meta, and OpenAI through its Global Studios team.
- • In this role, the individual will develop strategic account leadership skills, drive profitability and growth across a $10–$15M+ portfolio, influence enterprise-level client relationships, and gain exposure to DEPT®’s full suite of services including Brand & Media, Experience, Commerce, CRM, and Technology & Data.
🎯 Requirements
- • 12+ years of account management and client partnership experience in a digital design environment
- • Experience managing $10–$15M+ portfolio and/or driving clients to enterprise relationships at that scale
- • Bachelor’s degree or equivalent relevant education
- • Expertise in user-centric digital and integrated marketing, business transformation, digital products/services, design systems, and branding at the intersection of content, content strategy, and commerce
- • Proven ability to retain top-tier accounts, drive realized revenue beyond forecasts, and farm additional opportunities from legacy client relationships
- • Experience managing vendors/partners and partner agencies to drive revenue success with Fortune 500 accounts
🏖️ Benefits
- • Flexible hybrid/remote working policy
- • Mental health support and company sick pay scheme
- • 15 days paid holiday annually plus public holidays
- • Learning and development opportunities, including training, certifications, and inspirational talks
- • Buddy programme for onboarding support
- • Enhanced family-friendly policies and social/cultural events to foster connection
- • Reputation for doing good: certified B Corp since 2021 and Agency of the Year awardee
- • Opportunity to work with diverse clients across industries and celebrate collective successes
Skills & Technologies
About DEPT Holding B.V.
DEPT Holding B.V. is a global digital agency headquartered in Amsterdam, Netherlands, offering strategy, creative, technology, and marketing services. Founded in 2015, the company has grown through mergers and acquisitions to employ over 4,000 people across Europe, the Americas, and Asia. It provides end-to-end solutions for brands seeking transformation, covering experience design, engineering, data, and media. Clients range from Fortune 500 companies to emerging brands in retail, finance, and consumer goods.
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