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Experienced Solutions Engineer

Voodoo SAS

Job Overview

Location

Paris, Indiana, USA

Job Type

Full-time

Full Job Description

📋 Description

• Own the end-to-end success of Voodoo’s Ad Network integrations: you will be the first Solutions Engineer in the team, defining how we onboard, support, and scale hundreds of publishers and advertisers across our global network of 200 million monthly active users.
• Become the ultimate power-user of our platform: master every corner of our advertiser UI, publisher dashboard, REST/GraphQL APIs, and lightweight SDKs so you can reproduce issues in minutes and ship fixes or work-arounds in hours, not weeks.
• Provide white-glove technical support to internal game studios and external partners: debug SDK crashes, trace malformed bid requests, explain discrepancies in fill-rate or eCPM, and translate complex logs into plain-language recommendations that non-technical account managers can relay to clients.
• Write and maintain living documentation: create integration guides, troubleshooting runbooks, API cookbooks, and short Loom videos that reduce ticket volume by empowering users to solve 80 % of issues on their own.
• Instrument and monitor adoption KPIs: track integration time-to-live, ticket resolution SLA, and publisher NPS; surface weekly dashboards to Engineering and Product leadership so we can spot friction early and prioritize roadmap items that directly lift revenue.
• Partner with Product Managers to shape the next generation of features: turn recurring pain points—such as missing creative macros or latency spikes in emerging markets—into detailed Jira tickets with reproducible steps, expected impact, and success metrics.
• Champion a culture of rapid experimentation: run A/B tests on new SDK init flows, validate server-side bidding logic, and feed results back to the Ad Network Engineering squad so we can roll out improvements with confidence.
• Collaborate cross-functionally with Data, Infra, and Game teams: query BigQuery tables to confirm revenue attribution, tweak Terraform configs to scale ad-auction pods, and sit shoulder-to-shoulder with Unity developers to reduce SDK bloat in hyper-casual games.
• Represent Voodoo at industry meet-ups and client QBRs: deliver crisp technical presentations that showcase our latest ad-formats, share best-practice checklists, and gather strategic feedback that informs the quarterly OKRs.
• Continuously level-up the organization: host monthly "Solutions Clinic" lunch-and-learns, mentor junior support engineers, and build internal tooling (Python/TypeScript) that automates log parsing and regression testing.

🎯 Requirements

• 3–5 years in a Solutions Engineer, Technical Account Manager, Sales Engineer, or similar client-facing technical role within AdTech, SaaS, or mobile gaming.
• Proven ability to debug across the stack: read stack traces, query REST/GraphQL endpoints, inspect SDK network traffic (Charles/Wireshark), and write lightweight scripts (Python, JavaScript, or Go) to reproduce issues.
• Excellent written and verbal communication skills in English; comfortable presenting to both engineers and C-level executives.
• Deep familiarity with mobile advertising concepts: ad waterfalls, real-time bidding, SDK mediation, viewability, fraud detection, and SKAdNetwork/ATT compliance.
• Nice-to-have: experience with Unity or native iOS/Android development; fluent in French or another European language; prior exposure to BigQuery, Looker, or Terraform.

🏖️ Benefits

• Competitive salary benchmarked against Paris AdTech market plus annual performance bonus.
• Swile lunch vouchers accepted at 35,000 restaurants across France.
• Gymlib membership 100 % covered, giving you access to 2,000 gyms and wellness studios.
• Premium healthcare coverage with SideCare, 100 % paid for you and your family—including optical, dental, and mental-health support.
• Remote Fridays, flexible working hours, and regular wellness activities in our bright Paris HQ overlooking the Seine.

Skills & Technologies

Remote

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Voodoo SAS

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About Voodoo SAS

Voodoo SAS is a French mobile game publisher and developer headquartered in Paris. Founded in 2013, the company creates and distributes free-to-play hyper-casual and hybrid-casual games for iOS and Android, including titles like Helix Jump and Paper.io. Voodoo operates worldwide studios and uses data-driven design to rapidly prototype and scale titles, generating revenue through in-app advertising and purchases.

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