Job Overview
Location
Woburn, MA Headquarters
Job Type
Full-time
Category
Software Engineering
Date Posted
June 26, 2026
Full Job Description
đź“‹ Description
- • Support and train external customers, internal scientists, and partner organizations on Spear Bio’s SPEAR UltraDetect™ immunoassay technology and workflow through on-site visits, virtual sessions, and written materials.
- • Conduct in-person product demonstrations and workflow validations at customer sites across the U.S., primarily on the East Coast, to drive adoption of the SPEAR platform.
- • Perform client sample testing in the Woburn, MA lab to evaluate platform performance, generate quantitative data, and present results to clients to support purchasing decisions.
- • Troubleshoot complex technical issues related to immunoassay performance, instrumentation, and sample preparation, developing hypotheses, conducting experiments, and implementing solutions to ensure optimal system function.
- • Collaborate with cross-functional teams to develop new applications for current products, including generating technical data, writing application notes, and preparing conference presentations.
- • Serve as a technical liaison between customers and Product Management, providing direct voice-of-customer feedback to inform product improvements, feature development, and strategic roadmaps.
- • Maintain up-to-date knowledge of competitive immunoassay platforms, emerging biomarker research, and industry trends to position Spear Bio’s technology effectively in the market.
- • Manage customer inquiries, complaints, and success stories, documenting feedback to drive continuous improvement in product usability, support processes, and technical documentation.
- • Travel approximately 30–40% of the time to customer locations, including overnight stays and occasional international trips, to deliver on-site support and training.
- • Work hands-on in the Woburn, MA laboratory when not traveling, conducting assay development, validation experiments, and instrument maintenance to deepen technical expertise.
- • Build and leverage a strong professional network within RUO, pharmaceutical, and academic research communities to identify new opportunities and foster long-term customer relationships.
- • Communicate complex scientific concepts clearly and concisely through presentations, written reports, emails, and phone consultations, ensuring customers at all technical levels understand platform capabilities and limitations.
- • Independently implement new technologies and resolve instrument or assay performance issues with minimal supervision, demonstrating resourcefulness and scientific rigor.
- • Contribute to the growth of a high-growth biotech startup by playing a key role in commercial expansion and customer success during a critical phase of company development.
🎯 Requirements
- • PhD or MS in Biology, Biochemistry, Neuroscience, or Bioengineering
- • 2+ years of hands-on lab and troubleshooting experience with immunoassays and instrumentation for biomarker analysis; scientists developing 'omics' diagnostic assays also considered
- • 2+ years of direct customer-facing experience in pre- and post-sales roles as a Field Application Scientist, including demos, training, and complex technical troubleshooting
- • Demonstrated experience with qPCR and liquid handling machines
- • Strong network within RUO, pharma, and academic research communities
- • Ability to travel up to 40% of the time, including overnight and occasional international travel
🏖️ Benefits
- • Competitive compensation
- • Meaningful stock ownership
- • Comprehensive benefits package
- • Collaborative and dynamic work environment at a high-growth biotech startup
Skills & Technologies
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About Spear Bio, Inc.
Spear Bio, Inc. is a biotechnology company focused on developing next-generation protein therapeutics using its proprietary computational platform to design and optimize biologics with enhanced stability, efficacy, and manufacturability. The company leverages machine learning and structural biology to target challenging disease areas, including oncology and immunology, with a pipeline of engineered antibodies and protein-based drugs. Spear Bio aims to overcome limitations of traditional biologics by creating molecules that resist degradation and maintain function in harsh physiological conditions. The company collaborates with pharmaceutical partners and has received funding from venture capital firms specializing in life sciences innovation. Its work sits at the intersection of AI-driven drug discovery and protein engineering, positioning it as a leader in the emerging field of computational biologics design.
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