ServiceTitan, Inc. logo

Field Sales Development Representative

Job Overview

Location

Remote

Job Type

Full-time

Category

Product Management

Date Posted

March 3, 2026

Full Job Description

đź“‹ Description

  • • As a Field Development Representative (FSDR) at ServiceTitan, you will be at the forefront of our sales efforts, playing a pivotal role in demonstrating the immense value of the ServiceTitan platform to potential customers.
  • • Your primary responsibility will be to identify, engage, and qualify prospects within your assigned territory, ensuring they are a strong fit for our innovative solutions.
  • • You will be empowered to creatively approach prospecting and customer engagement, developing unique strategies to build rapport and capture the attention of potential clients.
  • • This role involves a blend of outbound sales activities and direct customer interaction, requiring you to be proactive and persistent in your outreach.
  • • A key aspect of your role will be to effectively communicate the benefits and features of the ServiceTitan platform, tailoring your message to the specific needs and challenges of each prospect.
  • • You will be responsible for preparing and delivering compelling product demonstrations, both in-person within your territory and virtually via Zoom, showcasing how ServiceTitan can revolutionize their business operations.
  • • You will work in close partnership with a dedicated Field Sales Account Executive, collaborating to book high-quality on-site product demonstrations and strategizing the most effective path to closing deals.
  • • For select opportunities, you will have the chance to own, manage, and drive the entire sales process from initial contact through to a successful close, gaining invaluable full-cycle sales experience.
  • • Maintaining a meticulously organized and up-to-date sales pipeline, forecast, and activity log is crucial for tracking progress and ensuring accountability.
  • • You will be expected to develop a deep understanding of the ServiceTitan platform, its value propositions, and the industries we serve to effectively articulate our competitive advantages.
  • • A significant part of your role will involve building and nurturing a robust pipeline of qualified leads within your designated geographic territory.
  • • You will be trained and mentored extensively to hone your sales skills, with a clear path for career advancement within the ServiceTitan sales organization.
  • • This position offers direct access to and close mentoring from your Field Sales Account Executive counterpart, who will guide you in developing the skills necessary to eventually transition into an Account Executive role.
  • • We are invested in your success and offer uncapped commission structures to reward your commitment to continuous growth and high performance.
  • • You will be expected to live within your assigned geographic territory or demonstrate the ability to relocate to one of our key target cities.
  • • Onboarding new FSR team members will be part of your responsibilities, contributing to the growth and development of the wider sales team.
  • • You will also engage in project work, collaborating cross-functionally with sales leadership, revenue operations, and other business stakeholders on ad-hoc projects and daily tasks, providing valuable insights and contributing to broader business initiatives.
  • • The role demands adaptability and a creative mindset to overcome potential obstacles and find innovative solutions to sales challenges.
  • • You will need to demonstrate maturity and self-awareness to effectively manage your time and productivity in a remote work environment.
  • • This is an opportunity to be part of a dynamic and rapidly growing company that is a leader in its industry, providing essential software solutions to home services businesses.

Skills & Technologies

Remote

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ServiceTitan, Inc. logo
ServiceTitan, Inc.
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About ServiceTitan, Inc.

ServiceTitan provides cloud-based business management software for residential and commercial contractors in plumbing, HVAC, electrical, and other trades. Its platform integrates customer relationship management, scheduling, dispatching, invoicing, payments, marketing analytics, inventory management, and field workforce mobile applications. The system connects office teams with field technicians, automates service workflows, and offers real-time performance reporting, aiming to improve operational efficiency and revenue for home-service businesses.

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