Job Overview
Location
Western Cape
Job Type
Full-time
Category
Sales
Date Posted
April 9, 2026
Full Job Description
đź“‹ Description
- • Lead and develop brand ambassador teams across Johannesburg and Cape Town, building coaching systems and performance structures for consistent execution in financial inclusion retail.
- • Analyse field data to identify effective strategies, turning insights into actionable plans that drive growth and customer impact.
- • Manage relationships with major retail partners as an equal, ensuring in-store experiences reflect brand standards and support nuanced financial services conversations.
- • Build career pathways for promoter talent, enabling growth and retention within the team while scaling operations toward 10 million customers.
- • Shape regional strategy for financial inclusion in retail, directly influencing how M-KOPA expands access to digital banking, education, and economic mobility across South Africa.
- • Drive measurable impact by linking sales growth to lives changed — each conversion enables access to credit, income generation, and financial services for the first time.
- • Operate with high autonomy in a fast-paced, ambiguous environment where systems are being built, requiring adaptability and a builder’s mindset.
- • Work alongside a diverse, global team of 20+ nationalities committed to solving complex problems with no obvious answers yet.
🎯 Requirements
- • Extensive progressive experience leading retail or field sales teams with a demonstrable record of exceeding performance targets while actively developing people.
- • Proven ability to translate data into actionable strategy — spotting patterns early and turning insights into decisions that move outcomes.
- • Established expertise in South African retail partnerships, including deep working knowledge of in-store dynamics, retailer relationships, and customer experience conversion.
- • High tolerance for change and ambiguity, with a genuine appetite for figuring things out without a full map in fast-moving, building-phase environments.
- • Track record of writing, testing, and refining playbooks in imperfect conditions — not waiting for existing systems to act.
🏖️ Benefits
- • Opportunity to own your career through diverse development programs, coaching partnerships, and on-the-job training at a purpose-driven B Corporation.
- • Family-friendly policies, well-being prioritization, and flexible work arrangements supporting individual journeys.
- • Direct impact on financial inclusion — contributing to M-KOPA’s mission of unlocking credit and improving quality of life for millions across Africa.
- • Work alongside a globally diverse team of 2,300+ employees and 35,000 agents in a company recognized by the Financial Times and TIME100.
- • Clear trajectory tied to business growth — from 7 million toward 10 million customers — with visibility into how your work changes economic trajectories.
Skills & Technologies
About M-KOPA Holdings Limited
M-KOPA Holdings Limited provides asset-financing and digital financial services across Africa, enabling underbanked customers to acquire smartphones, solar home systems, and productive-use assets through flexible pay-as-you-go installments. The company combines IoT-enabled hardware, mobile payments, and proprietary credit algorithms to offer affordable, unsecured loans while building credit histories for millions. Founded in 2011 and headquartered in Nairobi, Kenya, M-KOPA operates in Kenya, Uganda, Nigeria, Ghana, and South Africa, serving over 3 million customers and disbursing more than $1 billion in cumulative credit.
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