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Job Overview
Location
Remote
Job Type
Full-time
Category
Marketing
Date Posted
February 24, 2026
Full Job Description
đź“‹ Description
- • Join Neuron7.ai, a rapidly expanding SaaS company at the forefront of AI solutions for customer service. Backed by top-tier venture capitalists and influential angel investors, we possess significant market traction and are defining a new category with our innovative technology. Our AI-powered Resolution Intelligence platform empowers enterprises to make precise, large-scale service decisions by analyzing both structured and unstructured data, enabling the diagnosis and resolution of complex issues in mere seconds. Neuron7 is instrumental in helping service leaders elevate critical metrics such as first call resolution rates, reduce turnaround times, and improve profit margins across demanding sectors including high-tech, manufacturing, and medical devices. We are seeking a highly motivated and execution-focused Finance & Operations Associate to play a pivotal role in our company's growth trajectory. This individual will be instrumental in supporting our financial planning, accounting operations, comprehensive reporting, and ensuring robust compliance. Collaborating closely with senior leadership, external financial partners, and various cross-functional teams, you will be key to maintaining financial accuracy, driving operational efficiency, and upholding strong governance as we scale. This role offers a unique opportunity to work with modern finance tools, expertly manage a diverse range of priorities, and actively contribute to building and refining scalable finance and operational processes that will underpin our future success.
- • Key Responsibilities and Contributions:
- • Oversee and manage the day-to-day financial and accounting activities across all business units, ensuring accuracy and adherence to best practices.
- • Leverage and integrate various cloud-based platforms, including but not limited to QuickBooks, Google Workspace, Stripe, Bill.com, HubSpot, and multiple banking platforms, to streamline financial operations.
- • Lead the preparation of comprehensive budgets by effectively coordinating with and gathering input from multiple functional departments, aligning financial plans with strategic objectives.
- • Take ownership of the monthly consolidated financial statements and management reporting packages, providing clear and actionable insights to leadership.
- • Prepare essential board meeting materials and investor updates, ensuring all financial information is accurate, well-presented, and strategically aligned.
- • Diligently manage Accounts Receivable (AR) and Accounts Payable (AP) processes, ensuring timely invoicing, collections, and payments, while also overseeing accurate revenue recognition (Rev Rec) in accordance with accounting standards.
- • Support the accurate and timely processing of payroll, ensuring compliance with all federal, state, and local payroll tax regulations and requirements.
- • Administer and manage the expense approval and reimbursement processes, ensuring adherence to company policies and efficient processing for employees.
- • Maintain meticulous financial records, perform regular reconciliations, generate accurate reports, and ensure comprehensive documentation is kept up-to-date for audit and compliance purposes.
- • Ensure strict adherence to all statutory, financial, and operational compliance requirements, safeguarding the company's good standing and mitigating risks.
- • Proactively manage multiple competing priorities, identify potential risks, and escalate issues as needed to ensure timely and successful project completion.
- • Actively identify opportunities for process improvements and champion automation initiatives to enhance efficiency and reduce manual effort within the finance and operations functions.
- • Foster strong partnerships with cross-functional teams, collaborating on the development and refinement of finance and operational workflows to support business objectives.
- • Contribute to a positive and collaborative team environment by mentoring junior team members and sharing knowledge and expertise.
- • Uphold Neuron7.ai's core values of integrity, innovation, ownership, and a customer-first mindset in all aspects of your work.
- • Drive operational excellence and enable data-driven decision-making by providing reliable financial data and insights.
- • Contribute to building scalable systems that support the company's rapid growth and evolving needs.
- • Embrace a commitment to diversity and inclusion, fostering an environment where all team members feel valued and respected.
- • Continuously learn and adapt to new tools and technologies, demonstrating a self-directed approach to professional development.
- • Apply strong problem-solving and critical thinking skills to address challenges and optimize financial and operational performance.
- • Communicate effectively, both verbally and in writing, with internal stakeholders and external partners.
- • Demonstrate advanced proficiency in Excel and Google Sheets for data analysis, modeling, and reporting.
- • Gain hands-on experience with key financial functions including financial reporting, budgeting, AR/AP, Rev Rec, payroll, and compliance within a dynamic business environment.
- • Contribute to a culture that values collaboration, mentorship, and a shared commitment to success.
🎯 Requirements
- • 4–7+ years of progressive experience in finance, accounting, consulting, or related business operations roles.
- • Bachelor’s or Master’s degree in Accounting, Business Administration, Operations Management, Economics, or a closely related field.
- • Strong technical proficiency with a variety of web-based and cloud applications, with a demonstrated ability to quickly learn and master new software.
- • Proven ability to manage complex workloads independently, demonstrating a high degree of autonomy and accountability.
- • Advanced proficiency in Microsoft Excel and/or Google Sheets, including complex formulas, pivot tables, and data visualization.
- • Experience with core financial functions such as financial reporting, budgeting, Accounts Receivable (AR), Accounts Payable (AP), revenue recognition (Rev Rec), payroll processing, and general compliance.
🏖️ Benefits
- • Competitive salary and equity package commensurate with experience.
- • Comprehensive health, dental, and vision insurance plans.
- • Generous paid time off (PTO) and company holidays.
- • Remote-first work environment with flexibility and autonomy.
- • Opportunities for professional development and continuous learning.
- • Collaborative and inclusive company culture that values innovation and ownership.
Skills & Technologies
Junior
Remote
Degree Required
About Neuron7.ai, Inc.
Neuron7.ai provides AI software that captures expert knowledge from service interactions and turns it into step-by-step resolution guidance. The platform ingests data from CRM tickets, knowledge bases, call transcripts and IoT signals, then generates predictive next-best actions for technicians and customer support agents. By institutionalizing expertise, the company helps enterprises cut resolution times, reduce truck rolls and improve customer satisfaction in complex equipment, medical device and high-tech industries. Headquartered in San Jose, California, Neuron7.ai serves Fortune 500 manufacturers and service organizations worldwide.
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