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Financial Operations Analyst (Order Management)

HackerOne, Inc.

Job Overview

Location

Pune

Job Type

Full-time

Full Job Description

📋 Description

• Support the end-to-end order-to-cash process for global customers, ensuring accuracy in contract review, purchase order validation, and financial system entries.
• Conduct final reviews of sales deals to verify completeness and compliance with company Booking Policies, cross-referencing Salesforce (SFDC) quote and order data with contractual agreements, POs, and approvals.
• Collaborate with Sales and Legal teams to interpret deal terms and ensure alignment with internal policies and process guidelines.
• Ensure accurate reporting of deal metrics to support company performance analysis and forecasting.
• Manage the invoicing and collections lifecycle for U.S. and international customers, maintaining timeliness, accuracy, and compliance with regional regulations.
• Post daily payments and apply cash receipts to customer accounts, resolving discrepancies promptly to maintain clean receivables.
• Prepare and reconcile trial balance accounts and post journal entries during monthly and quarterly financial closes.
• Partner with Finance, Sales, and Operations teams to identify workflow gaps, resolve data discrepancies, and drive process improvements in order processing, billing, and collections.
• Act as the primary point of contact for internal and customer billing inquiries, providing clear, timely, and professional communication.
• Support monthly and quarterly financial close activities by delivering accurate, well-documented reports and audit-ready materials.
• Assist in ad-hoc finance projects, including audits, reporting, and system-related initiatives requiring precision and attention to detail.
• Apply First Principles Problem Solving to simplify complex billing workflows and enhance scalability of order management processes.
• Adopt an AI-First mindset to contribute to automation efforts that reduce manual effort and improve accuracy in financial operations.
• Demonstrate Change Agility by adapting to evolving systems, compliance requirements, and process updates within a fast-paced SaaS environment.
• Work in EST time zone while based in HackerOne’s Pune, India office; in-office presence is mandatory with no remote options available.
• Maintain strict adherence to GAAP principles and ensure proper application of foreign exchange rate handling in multi-currency transactions.
• Utilize advanced Excel skills, including V-LOOKUP and pivot tables, to analyze data, prepare reports, and support financial accuracy across systems.

🎯 Requirements

• Bachelor’s Degree in Accounting or related field
• 3+ years of experience in billing, order management, or financial operations
• Proven experience with Salesforce (SFDC) and experience with other sales/customer procurement systems such as Coupa or Ariba
• Strong proficiency in Excel (V-LOOKUP, pivot tables)
• Experience with journal entries and account reconciliations
• Understanding and application of GAAP principles and multi-currency transactions

🏖️ Benefits

• Health (medical, vision, dental), life, and disability insurance
• Equity stock options
• Retirement plans
• Paid public holidays and unlimited PTO
• Paid maternity and parental leave
• Employee Assistance Program

Skills & Technologies

Remote

Degree Required

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HackerOne, Inc.

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About HackerOne, Inc.

HackerOne operates a vulnerability coordination and bug-bounty platform that connects organizations with a global community of security researchers. Companies run managed programs to receive responsibly disclosed security flaws, set reward tiers, and track remediation. The San Francisco–headquartered firm provides triage, disclosure, analytics, and compliance tooling to enterprises and government agencies seeking continuous security testing beyond traditional audits and scans.

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