First Notice of Loss Agent (FNOL), Claims

📋 Description

• • As a First Notice of Loss (FNOL) Agent at Kin Insurance, you will serve as the first point of contact for homeowners experiencing property loss, providing empathetic and timely support during critical moments.
• • Your day-to-day responsibilities include gathering and recording key claim details from customer calls, accurately entering data into claims systems, assisting in filing new loss claims, and collaborating with the Claims team to ensure smooth processing and resolution.
• • Kin Insurance is a remote-first, fast-growing insurtech company founded in 2016, dedicated to simplifying and improving homeowners insurance through data, technology, and human-centered service, serving customers across 13+ states with a mission to make insurance fair, clear, and accessible.
• • In this role, you will develop strong customer service, documentation, and claims processing skills while gaining exposure to cross-functional collaboration in a high-impact, mission-driven environment where your contributions directly affect customer outcomes and operational efficiency.