German speaking Account Manager, Capital

📋 Description

• • Join Lightspeed Commerce Inc. as an energetic and results-oriented German-speaking Account Manager in Berlin, Germany, a pivotal role focused on driving growth within the vibrant FinTech and SaaS landscape. This position is crucial for expanding our market presence and supporting the success of businesses in the hospitality and retail sectors by offering innovative financial services. You will be instrumental in nurturing client relationships and identifying opportunities to enhance their operations through Lightspeed's cutting-edge solutions, contributing directly to the company's mission of empowering businesses through commerce.
• • In this dynamic role, your primary responsibility will be to provide top-tier customer support and expert consultation on Lightspeed Capital's financial services. You will proactively build and maintain strong, trusting relationships with a portfolio of clients, acting as their go-to advisor for financial solutions. A key aspect of your day-to-day will involve identifying new opportunities within existing accounts to offer additional financial services, thereby deepening client engagement and maximizing their value from Lightspeed's offerings. You will be tasked with negotiating contracts and closing deals to achieve ambitious revenue targets and foster significant customer growth. Strategic account management will be at the core of your efforts, requiring close collaboration with regional sales leaders to ensure alignment and drive collective success. Your ability to understand client needs and tailor solutions will be paramount in achieving and exceeding your sales objectives.
• • You will be part of a lively and dedicated sales team at Lightspeed's Berlin office, a company renowned for its innovative cloud commerce solutions. Lightspeed is committed to building communities through commerce, and its platform helps merchants of all sizes to simplify, scale, and deliver exceptional customer experiences. The company's cloud commerce solution unifies online and physical operations, multichannel sales, global payments, financial solutions, and supplier network connections, serving retail, hospitality, and golf businesses in over 100 countries. Lightspeed fosters an inclusive and barrier-free workplace, encouraging applications from diverse backgrounds and experiences, and is proud of its origins rooted in inclusivity.
• • This role offers a significant opportunity for continuous learning and professional development. You will gain in-depth knowledge of the FinTech and SaaS industries, specifically within the context of the hospitality and retail sectors. By engaging in consultative sales and managing client accounts, you will hone your negotiation, relationship-building, and strategic planning skills. The position provides a clear growth path within Lightspeed, with opportunities for advancement and the chance to become a key player in the company's expansion. You will receive ongoing feedback and support, fostering personal growth and enabling you to achieve your career aspirations while making a tangible impact on client success and the company's bottom line.
• • The core of your function involves proactive client engagement, focusing on delivering exceptional value through Lightspeed Capital's financial services. This includes understanding the unique challenges and opportunities faced by businesses in the gastronomy and hotel industries, and expertly advising them on how our solutions can drive their growth and operational efficiency. You will be responsible for managing the entire sales cycle for your assigned accounts, from initial outreach and needs assessment to proposal development, negotiation, and closing. A significant part of your role will be to cultivate long-term partnerships, acting as a trusted advisor who consistently identifies opportunities for upselling and cross-selling our comprehensive suite of financial products. This requires a deep understanding of sales pipelines, CRM tools, and effective sales strategies to ensure consistent achievement of revenue targets. You will also collaborate closely with internal teams, such as marketing and product development, to provide market feedback and contribute to the continuous improvement of our offerings. Your success will be measured by your ability to not only meet but exceed sales quotas, increase customer lifetime value, and contribute to the overall expansion and profitability of Lightspeed's Capital division. This role demands a proactive, self-motivated individual with a strong drive to succeed and a passion for FinTech and consultative sales, who thrives in a fast-paced, results-driven environment and is eager to contribute to a growing global company.
• • Furthermore, you will be instrumental in developing and executing strategic account plans designed to maximize revenue and customer satisfaction. This involves conducting thorough market research, analyzing competitor activities, and identifying emerging trends within the hospitality and retail sectors to inform your sales approach. You will leverage your expertise in outbound sales to generate new leads and nurture them through the sales funnel, ensuring a robust pipeline of potential business. The ability to confidently engage with C-level executives and key decision-makers is essential, as you will be presenting complex financial solutions and demonstrating their tangible benefits. Your role extends to being a brand ambassador for Lightspeed, embodying the company's values and commitment to customer success. You will also actively participate in team meetings, share best practices, and contribute to a collaborative and high-performing sales culture. Continuous professional development is encouraged, with opportunities to enhance your skills in areas such as negotiation, financial product knowledge, and sales technology. Ultimately, this position is about driving measurable business outcomes for both our clients and Lightspeed, making it a challenging yet highly rewarding career opportunity for ambitious sales professionals.