Head of Business Performance

📋 Description

• • As the Head of Business Performance at Form3, you will be a pivotal member of the finance team, reporting directly to the Chief Financial Officer (CFO). This role is central to shaping executive governance, establishing a robust operational cadence, and driving company-wide performance improvements. You will be instrumental in embedding a comprehensive performance and governance framework that seamlessly connects strategic objectives with financial planning and day-to-day execution.
• • **Operational Cadence & Executive Governance:** You will own and continuously evolve the Monthly Operational Reporting (MOR) framework, ensuring it delivers concise, insight-led reports on business performance, potential risks, and emerging opportunities. A key responsibility will be leading executive action tracking through dedicated E-Team forums, fostering clear accountability and ensuring disciplined follow-through on critical priorities. This involves working collaboratively with Executive Assistants to establish and maintain effective governance structures for these vital E-Team meetings. Furthermore, you will strengthen the executive decision-making processes and board reporting cycles, ensuring a clear and consistent alignment between overarching board objectives and the operational delivery of the company.
• • **Business Performance & Strategic Alignment:** You will spearhead the company’s business performance strategy, meticulously aligning long-term strategic priorities with actionable operational plans. This involves partnering closely with senior leadership to define unambiguous performance targets that directly contribute to enterprise value creation. A core function will be designing, implementing, and managing Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs), ensuring a clear line of sight from high-level strategic objectives down to individual team-level outcomes. You will be responsible for preparing and presenting comprehensive performance updates to both executive leadership and the board of directors.
• • **Cross-Functional Programme & Transformation Leadership:** This role demands leadership in driving high-priority, cross-functional strategic initiatives. You will ensure these initiatives have a clearly defined scope, designated ownership, and measurable outcomes. A critical aspect will be establishing and leading robust programme governance, which includes meticulous milestone tracking, proactive risk management, and effective executive escalation processes. Your ability to navigate complex organizational structures and drive consensus will be key to the success of these transformative projects.
• • **Strategic Partnership and Advisory:** Acting as a trusted advisor to the CFO and the Executive Team, you will translate the company's overarching strategy into clear, actionable priorities and measurable outcomes. Your analytical prowess will be essential in identifying performance drivers, potential bottlenecks, and areas for optimisation across the business. You will champion a culture of data-driven decision-making and continuous improvement, empowering teams with the insights they need to excel.
• • **Driving Accountability and Execution:** You will foster a culture of accountability throughout the organisation, ensuring that strategic goals are not just set, but actively pursued and achieved. This involves establishing clear reporting lines, performance metrics, and feedback loops that support disciplined execution and timely course correction. Your role will be crucial in ensuring that Form3 operates with agility and focus, consistently delivering on its commitments to stakeholders and customers.
• • **Innovation and Future-Proofing:** In a dynamic FinTech environment, you will contribute to identifying emerging trends and opportunities that could impact business performance. You will play a role in evaluating new initiatives and strategic bets, ensuring that Form3 remains at the forefront of innovation and continues to adapt to the evolving payments landscape. Your insights will help shape the company's future direction and competitive positioning.
• • **Team Collaboration and Development:** While this role is highly individual contributor focused, it requires exceptional collaboration skills. You will work closely with leaders across Finance, Product, Engineering, Sales, and Operations to drive alignment and achieve shared objectives. You will also contribute to the development of performance management capabilities within the broader organisation, potentially mentoring or guiding others in best practices.
• • **Remote Work Environment:** As a fully remote role based in the UK, you will need to be self-motivated, highly organised, and adept at collaborating virtually. You will leverage technology to maintain strong communication and engagement with colleagues across different locations and time zones, ensuring seamless integration into the Form3 culture.
• • This is a high-impact role for a strategic thinker with a passion for driving performance and operational excellence. If you thrive in a fast-paced, innovative environment and are eager to make a significant contribution to a leading FinTech company, we encourage you to apply.