Head of IT

📋 Description

• • As Head of Information Technology at Tide Platform Limited, you will lead and develop a multidisciplinary team of engineers and service desk colleagues, setting clear direction and fostering a culture of continuous improvement and operational excellence. You will define and deliver a cloud-native, SaaS-first workplace technology strategy that scales with the business and improves staff productivity, while embedding Zero Trust security principles across workplace technology to protect company data and systems in a pragmatic, user-centred way.
• • Day to day, you will partner with senior stakeholders to understand business needs and translate them into reliable, secure, and efficient IT services, own and manage the IT budget ensuring spend is controlled, transparent, and focused on delivering clear value, and establish key performance indicators (KPIs) to regularly analyse team performance data and make data-driven decisions for enhancements and optimisation.
• • The IT team at Tide is a small, high-impact group of around 20 people, combining a responsive service desk with strong project-based engineering capability. The team operates in a cloud-native environment, with Google Workspace at the core, and supports a large, globally distributed workforce. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France, and is backed by over $300 million in funding, with over 2,500 employees worldwide.
• • In this role, you will have the opportunity to shape the technology foundation of a fast-growing fintech, drive innovation in workplace technology, and lead a team that enables business success through reliable, secure, and efficient IT services, while developing your leadership in a diverse, inclusive, and mission-driven organisation.