Head of Pensions Rectifications

📋 Description

• • As the Head of Pensions Rectifications at Capita Pension Solutions (CPS), you will be instrumental in leading and shaping the future of our Defined Benefit (DB) client services within the UK.
• • This pivotal role involves spearheading the teams responsible for delivering complex GMP (Guaranteed Minimum Pension) solutions, encompassing actuarial analysis, meticulous reconciliation, equitable adjustments, and comprehensive rectification processes.
• • You will be the driving force behind service excellence, fostering an environment of innovation and continuous improvement within your teams.
• • Your leadership will ensure that all client project work is executed not only on time but also to the highest possible standards, maintaining Capita's reputation for quality and reliability.
• • A core responsibility will be the strategic direction and line management of a team comprising highly skilled Actuaries and Pension Technicians.
• • You will provide clear, actionable guidance, robust support, and effective mentorship to empower your team members to achieve their full potential.
• • The role demands providing expert actuarial and broader pensions advice to clients, addressing a wide spectrum of technical, investment, administration, and legislative challenges.
• • You will actively participate in the development and refinement of actuarial policy, particularly concerning occupational pension scheme valuations, financial reporting requirements, and staying ahead of evolving pensions legislation.
• • Contributing to the enhancement of administrative processes for pension schemes will be crucial, ensuring efficiency and compliance.
• • You will serve as a key figure in peer review processes, offering sign-off and mentoring to other actuaries and staff, thereby upholding technical standards across the department.
• • A significant aspect of the role involves contributing to sales efforts, including participation in sales presentations, to drive revenue growth and expand Capita's client base.
• • You will be responsible for managing operational budgets, ensuring accurate forecasting and reporting to meet and align with overarching business targets.
• • This position requires a strong commercial outlook, with proven experience in managing budgets and forecasting financial performance.
• • You will be the primary client-facing contact for rectification services, building and nurturing strong, collaborative relationships with clients at Board and Trustee levels.
• • Equally important is the ability to foster robust and collaborative relationships with internal stakeholders across various departments, ensuring seamless project delivery and operational synergy.
• • The role demands an agile and effective approach to problem-solving, encouraging innovative and creative thinking to develop compelling propositions for both existing and potential clients.
• • You will champion the development of new solutions and service offerings that address the evolving needs of the pensions market.
• • By leading the Rectifications function, you will directly impact client satisfaction, retention, and the overall profitability of Capita Pension Solutions.
• • This is an opportunity to make a tangible difference in a critical area of pension management, ensuring fairness and accuracy for scheme members and providing peace of mind for our clients.
• • You will be at the forefront of managing complex projects, mitigating risks, and ensuring regulatory compliance within the pensions industry.
• • Your leadership will be key in navigating the complexities of GMP equalisation and rectification, a highly specialized and in-demand area of expertise.
• • The role offers the chance to shape the strategic direction of a vital service line within a leading financial services provider.
• • You will be empowered to drive change, implement best practices, and elevate the performance of your teams and the services they deliver.
• • This position is ideal for a seasoned pensions professional with a passion for leadership and a deep understanding of the technical intricacies of the pensions landscape.
• • You will play a crucial role in maintaining and enhancing Capita's market position as a trusted provider of pension solutions.
• • The ability to translate complex technical information into clear, concise advice for diverse audiences will be essential.
• • You will be expected to stay abreast of industry trends, regulatory changes, and best practices to ensure Capita remains at the cutting edge of pension rectification services.
• • This role offers a unique opportunity to blend technical expertise with strategic leadership, contributing significantly to the success of Capita Pension Solutions and its clients.
• • You will be responsible for fostering a culture of continuous learning and professional development within your teams, ensuring the highest levels of technical competence and client service.
• • The Head of Pensions Rectifications will be a key contributor to the strategic growth and operational excellence of Capita Pension Solutions, ensuring we continue to deliver exceptional value to our clients in the complex world of pensions.