Job Overview
Location
Remote
Job Type
Full-time
Category
Sales
Date Posted
May 21, 2026
Full Job Description
đź“‹ Description
- • Lead global sales strategy and operations for a B2B SaaS company serving over 650 customers across 70+ countries, with solutions used by developers, enterprises, and government organizations.
- • Build and maintain strategic relationships with resellers and integrators to expand market reach and drive channel revenue.
- • Collaborate with Product, Growth, and Technology teams to analyze market signals, translate customer feedback into product and pricing decisions, and shape go-to-market strategies.
- • Design, implement, and continuously optimize the end-to-end sales process, including automation, sales enablement materials, and team workflows to improve efficiency and conversion rates.
- • Lead, coach, and mentor the sales and Customer Success teams with hands-on guidance, weekly check-ins, and performance feedback to drive team growth and retention.
- • Oversee the entire sales pipeline, identifying bottlenecks and testing new sales tactics to accelerate growth and improve forecast accuracy.
- • Identify and execute upselling opportunities beyond contract renewals by analyzing customer usage data and aligning with Customer Success to uncover additional use cases.
- • Allocate sales resources and prioritize renewal campaigns based on data-driven insights into customer health, revenue potential, and geographic performance.
- • Serve as a trusted technical advisor to enterprise customers by developing deep product expertise and confidently demonstrating how PDF solutions solve mission-critical business workflows.
- • Represent the company at industry events to build partnerships, expand the customer network, and strengthen brand visibility in the PDF technology space.
- • Work closely with key stakeholders in large organizations to design tailored enterprise solutions that meet complex compliance, security, and integration requirements.
- • Measure daily sales performance using KPIs and customer feedback to drive continuous improvement in conversion, deal velocity, and customer satisfaction.
- • Drive alignment between Sales, Customer Success, and Product teams to ensure seamless customer experiences from initial contact through renewal and expansion.
- • Leverage market and customer data to inform strategic decisions on geographic focus, pricing models, and resource allocation across regions.
- • Foster a culture of ownership, learning, and customer-centricity within the sales organization, embodying the company’s core values in every interaction.
🎯 Requirements
- • 8+ years of sales experience, with at least 3+ years in a leadership role (ideally in SaaS or technology)
- • Fluent in professional German (both written and spoken)
- • Proven Enterprise Sales experience with a diverse customer base – from developers to government organizations
- • Successful track record in developing and implementing sales strategies and scaling sales operations
- • Experience leading Customer Success or Sales teams, focusing on upselling, customer retention, and excellent customer experience
- • Ability to collaborate across departments to share valuable market insights
🏖️ Benefits
- • 30 vacation days per year
- • 16 weeks of 100% paid parental leave for all new parents
- • Pet-friendly offices
- • CHF 2,000 annual training budget with extra leave for courses or training
- • Sabbatical opportunities after 2 years with the company
- • Participation in the PSOP - Phantom Stock Option Plan (terms & conditions apply)
Skills & Technologies
Remote
About Smallpdf AG
Smallpdf AG provides a web-based platform for PDF management, enabling users to compress, convert, merge, split, edit, sign and secure documents via browser or mobile apps. Founded in Switzerland, the company serves individuals, teams and enterprises worldwide, emphasizing ease of use, GDPR compliance and secure file handling. It offers both free limited access and tiered subscription plans, integrates with Google Drive, Dropbox and OneDrive, and processes millions of files monthly while maintaining ISO 27001-certified infrastructure and 256-bit TLS encryption.
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