Delegate CX Inc. logo

Home Based DCX Supplier Trainee

Job Overview

Location

Remote, Philippines

Job Type

Full-time

Category

Sales

Date Posted

April 24, 2026

Full Job Description

đź“‹ Description

  • • The Home Based DCX Supplier Trainee role is an entry-level position designed to develop foundational skills for supporting promotional product businesses and global clients through the DCX Academy, offering a pathway to high-performing virtual professional roles with exposure to diverse industries and client-facing opportunities.
  • • Day-to-day responsibilities include profiling and prospecting non-targeted customer groups via outbound calls, sourcing new opportunities using marketing tools, updating customer profiles in CRM, identifying and reporting trends in the promotional products industry, and providing detailed product and service information to customers via phone, email, and web.
  • • Delegate CX Inc. (DCX) is a BPO company specializing in helping U.S.-based small and medium-sized businesses in the promotional products industry find global talent, with a people-centered culture focused on growth, ease of hiring, and professional development.
  • • Trainees will develop strong learning agility, analytical thinking, digital readiness, and professional discipline while gaining hands-on experience in e-commerce workflows, CRM management, client communication, and industry-specific tools, preparing them for advancement into client-facing or specialized roles within the organization.

Skills & Technologies

PHP
Spring
Remote
Degree Required

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Delegate CX Inc. logo
Delegate CX Inc.
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About Delegate CX Inc.

Delegate CX Inc. is an offshore staffing company that supplies fully managed customer experience teams for fast-growing e-commerce and SaaS brands. It recruits, trains, and embeds English-speaking support agents who work remotely from the Philippines under the client’s brand voice and processes. The firm handles performance management, QA, and workforce scheduling while the client retains day-to-day control. Services span live chat, email, voice, social media, and technical support, designed to cut labor costs and scale 24/7 coverage. Founded in 2021, it is headquartered in Austin, Texas, with operations offices in Manila.

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