Home Services Technician

📋 Description

• • As a Home Services Technician at Terminix Global Holdings, Inc., you will be at the forefront of protecting people, enhancing lives, and preserving the planet by providing essential pest control and wildlife management services. This role is crucial in ensuring the safety and well-being of our customers by performing specialized exclusion services and animal removal at their locations, adhering strictly to company policies and all relevant regulatory requirements.
• • Your day-to-day responsibilities will involve hands-on work, including the setup and construction of exclusion traps, and the precise cutting and forming of hardware cloth to meet specific project needs. A significant aspect of the job requires working at heights, including performing exclusion services and wildlife removal from rooftops while safely utilizing a safety harness, demonstrating a commitment to safety in all operational aspects.
• • You will be responsible for the humane and compliant removal of animals from exclusion devices, following established company protocols and legal mandates. This role also involves driving a company vehicle to various customer locations, necessitating a commitment to maintaining a safe driving record and ensuring the vehicle and all service equipment are kept in clean and optimal operating condition.
• • A key part of your role will be responding promptly to customer inquiries and service call requests, whether received by phone or in person. You will be expected to contact customers to confirm scheduled services, ensuring clear communication and managing expectations effectively. This customer-facing aspect of the job also presents opportunities to contribute to the company's growth by identifying and soliciting new business opportunities during your work-related projects.
• • Beyond technical execution, you will play a part in team development by training and coaching other associates, sharing your expertise and best practices. Continuous learning is essential, as you must maintain up-to-date knowledge of federal, state, and local regulations pertaining to exclusion and removal work, ensuring all services are performed legally and ethically.
• • The position demands strong problem-solving skills, particularly in applying mechanical and carpentry skills to effectively implement exclusion solutions. You will need to be adept at reading and comprehending technical instructions, safety procedures, and product labels, as well as communicating effectively with customers and colleagues.
• • This role is integral to the Rentokil family of companies, a global leader in pest control operating in over 90 countries. You will contribute to our mission of protecting homes and businesses from pests and wildlife, upholding our legacy of excellence and commitment to environmental responsibility. The opportunity to grow within a world-class team that rewards high performance and promotes from within is a significant aspect of this career path.
• • You will be expected to perform basic mathematical calculations, including addition, subtraction, multiplication, and division, and be able to compute rate, ratio, and percent, as well as interpret bar graphs, which is often necessary for material estimation and job planning.
• • Adherence to safety regulations is paramount. This includes understanding and executing safety procedures, reading and comprehending safety instructions, and operating a motor vehicle safely. The role requires the ability to carry out instructions provided in written, oral, or diagrammatic form, ensuring accuracy and efficiency in all tasks performed.
• • This position offers the chance to make a tangible difference in the lives of customers by providing peace of mind and protecting their homes and businesses from potential threats, contributing directly to the company's reputation and success.
• • You will be part of a company that values its employees, offering comprehensive benefits that start on day one for full-time colleagues, including health, wellness, savings, and work-life balance programs, fostering a supportive and rewarding work environment.