HR Strategic Change Partner - I&T and Digital

Bon Secours Mercy Health

Job Overview

Location

Work at Home - Any State

Job Type

Full-time

Full Job Description

📋 Description

• Serve as the HR Strategic Change Partner for IT/Tech projects, ensuring seamless digital adoption and change management aligned with end-user training and product launches.
• Act as a strategic HR advisor to leadership teams across markets, medical groups, shared services, and innovation units, partnering with HR Centers of Excellence (COEs) to deliver client-specific HR solutions.
• Lead change management planning for mid-level initiatives with $1–10M impact, affecting 1–2,000 associates, including medical group acquisitions, divestitures, market expansions, and subsidiary segmentation strategies.
• Develop and execute organizational design, workforce planning, and operating model solutions in alignment with business objectives and HR standards.
• Create and implement comprehensive change management plans, including communication strategies, stakeholder engagement, and barrier mitigation using BSMH HR toolkits.
• Partner with project managers and technical teams to ensure HR components of initiatives meet success metrics, SLAs, and associate experience goals.
• Mentor and lead associate-level HR Strategic Partners, providing guidance on project execution and strategic HR practices.
• Collaborate with HR executives and subject matter experts to align HR approaches across system-wide projects and business units.
• Interpret business context and operational needs to deliver data-informed HR recommendations and strategic interventions.
• Build and maintain trusted relationships with director- through VP-level leaders across diverse departments and geographies.
• Represent the HR brand positively by ensuring consistent, high-quality delivery of HR programs and change initiatives.
• Track and document strategic initiatives with detailed precision, leveraging online tools and advanced Microsoft applications for reporting and analysis.
• Lead system-wide projects involving workforce transitions, merger and acquisition due diligence through implementation, and market segmentation strategies.
• Influence leadership and stakeholders to secure buy-in for HR-driven change initiatives and organizational redesigns.
• Identify root causes of workforce challenges and design targeted solutions to mitigate turnover and improve retention.
• Communicate complex HR strategies and plans clearly and effectively at executive levels, ensuring alignment with organizational goals.
• Support workforce planning initiatives in partnership with the Workforce Planning COE, focusing on market-specific labor strategies and talent alignment.
• Manage a personal portfolio of HR change projects while ensuring compliance with federal labor laws including FMLA, EEOC, and Title VII.

🎯 Requirements

• Bachelor’s degree required; Master’s degree preferred
• 5+ years of HR experience with proven career progression and understanding of HR labor laws (FMLA, EEOC, Title VII, compensation requirements)
• 7+ years of business or healthcare experience preferred
• SHRM-CP or SHRM-SP certification preferred
• Advanced proficiency in Microsoft applications
• Experience creating organizational design and change management plans

🏖️ Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, and mental health resources
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders
• Tuition assistance, professional development, and continuing education support

Skills & Technologies

Onsite

Degree Required

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Bon Secours Mercy Health

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About Bon Secours Mercy Health

Bon Secours Mercy Health is a global ministry dedicated to transforming healthcare delivery across the US, Ireland, Philippines, Peru, Haiti, and South Sudan. They provide compassionate, value-based care and services through an extensive network of hospitals, physician practices, and clinical sites. The organization enhances health outcomes and drives value by leveraging emerging technologies, strategic investments, and partnerships, particularly in digital innovation with leading-edge technology and big data. Committed to extending health care access and quality for all, especially the poor and underserved, Bon Secours Mercy Health continually strives to improve health systems. Their leadership in digital health was recognized when they earned top honors in the Digital Health Most Wired Survey.

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