This job has expired

This position was posted on May 8, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!

Implementation Consultant

Tillo Limited

Job Overview

Location

Austin Office

Job Type

Full-time

Full Job Description

📋 Description

• As an Implementation Consultant at Tillo Limited, you will be the first point of contact for customers during onboarding, playing a critical role in ensuring a smooth and positive experience as they join the Tillo platform.
• You will manage multiple onboarding projects simultaneously, own the end-to-end process, maintain accurate project data, coordinate with internal and external stakeholders, and drive timely resolution of issues to ensure high customer satisfaction.
• You will join a collaborative, fast-paced Operations team in Austin, working hybrid (2 days/week in office), within a market-leading rewards and incentives company operating across 37+ countries and 25 currencies.
• In this role, you will develop expertise in B2B SaaS onboarding, stakeholder management, and process optimization, while gaining exposure to fintech, API integrations, and cross-functional teamwork—building a strong foundation for growth in customer success or project management.

🎯 Requirements

• 2 years experience managing professional services or onboarding projects
• Strong relationship building skills with ability to liaise at all levels internally and externally
• Excellent problem-solving skills and proactive ownership of tasks
• Highly organized with ability to manage and prioritize multiple task streams
• Excellent written and verbal communication skills
• Attention to detail and commitment to accuracy across systems

🏖️ Benefits

• Flexible healthcare plan including medical, dental, and vision
• 20 days PTO per annum plus an additional birthday day
• 401(k) with up to 3% company match
• Hybrid working model with 2 days/week in Austin office
• Access to Tillo’s Storefront with discounts and gift card vouchers
• Monthly team breakfasts, drinks, snacks, and events

Skills & Technologies

Hybrid

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

AI Job Fit Analysis

Pro

See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.

Tillo Limited

Visit Website

About Tillo Limited

Tillo is a UK-based fintech that operates a digital gift-card and reward platform connecting brands with consumers and employees. Through APIs and integrations, the company enables businesses to purchase, distribute and manage digital gift cards and incentives from over 2,000 global retailers in real time, supporting customer acquisition, loyalty and employee recognition programmes. Tillo handles compliance, currency conversion and delivery, allowing clients to embed rewards into their apps or workflows without managing inventory. Founded in 2016, it serves enterprises, agencies and fintechs worldwide.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.