Implementation Manager - Expansions & Transitions

📋 Description

• • As an Implementation Manager for Expansions & Transitions at August Health, you will play a critical role in enabling senior living operators to scale and evolve their use of the August platform during pivotal moments such as acquisitions, operator transitions, and product expansions—ensuring seamless integration of new communities or services into existing live environments.
• • You will lead rapid, full-cycle implementations under accelerated timelines, assess existing customer configurations, manage cross-product rollouts (Clinical, Billing, Operations), and serve as the primary liaison between customers and internal teams to ensure alignment, mitigate risks, and drive adoption across stakeholder groups including C-suite executives and front-line staff.
• • August Health is a mission-driven company building a modern EHR and operating platform for senior living, backed by top-tier Silicon Valley investors and partnering with some of the largest senior care organizations in the U.S. The team comprises former leaders from Apple, Google, Landmark Health, and Adobe, with a shared commitment to improving elder care through technology.
• • In this role, you will develop expertise in enterprise SaaS implementations within healthcare, refine your ability to navigate ambiguity and complex systems, influence product strategy through cross-functional collaboration, and standardize scalable processes that support efficient, repeatable enterprise rollouts—positioning you for growth in implementation leadership, program management, or healthcare technology strategy.