Inbound Sales Representative

Barkbus LLC

Job Overview

Location

Philippines (Remote)

Job Type

Contract

Full Job Description

📋 Description

• As an Inbound Sales Representative at Barkbus LLC, you will serve as the first human point of contact for customers seeking premium mobile dog grooming services, playing a pivotal role in converting leads into loyal, recurring clients while embodying the company’s mission to deliver joy to pets and their people through thoughtful, empathetic, and high-velocity customer interactions.
• You will manage high-volume inbound customer leads via phone, text, and other channels using Barkbus’ proven sales playbook, ensuring rapid, personalized responses that build rapport by understanding each pet parent’s unique needs, grooming preferences, and scheduling requirements to drive conversions and long-term customer satisfaction.
• Your day-to-day responsibilities include coordinating and scheduling appointments for professional groomers, handling rescheduling and special requests with care, collaborating with operations and dispatch teams to optimize groomer efficiency through smart scheduling and route planning, and accurately documenting all interactions, outcomes, and follow-ups in the proprietary CRM tool, Marathon (with full training provided).
• You will proactively make outbound calls to resolve scheduling conflicts, follow up on leads, and secure new bookings, while maintaining consistent availability during assigned shifts to deliver a seamless, reliable customer experience that reflects Barkbus’ high standards of service and operational excellence.
• Working remotely from the Philippines as part of a distributed, collaborative team spanning the U.S., Philippines, and South America, you’ll contribute to a fun, ambitious, dog-loving culture that values speed, thoughtfulness, and empathy—where your efforts directly support Barkbus’ vision to become a generational leader in pet health and wellness by modernizing the grooming industry through technology and human-centered service.
• In this role, you’ll develop advanced sales and customer relationship management skills, gain deep expertise in a high-growth pet services startup, master CRM-driven workflows, and learn how to align sales execution with operational efficiency—positioning you for growth into senior sales, customer success, or operations roles within a rapidly scaling, mission-driven organization that invests in your professional development and celebrates your impact.

🎯 Requirements

• Minimum 1-2 years of proven experience in inbound or outbound sales, with demonstrated ability to handle high call volumes (up to 100 calls per day) while maintaining quality and customer focus.
• Excellent written and spoken English communication skills; Spanish proficiency is strongly preferred as a second language to better serve diverse customer bases.
• Strong attention to detail, a friendly and customer-centric attitude, and the ability to build rapport quickly by identifying customer needs and confidently articulating Barkbus’ value proposition.
• Proficiency in using CRM systems (training on Barkbus’ proprietary Marathon tool will be provided), reliable internet connection, and a dedicated remote workspace with a functioning computer and headset for clear voice communication.
• Flexibility to adapt to varying work schedules to meet fluctuating customer intake demands, with the ability to work independently and remotely while maintaining high accountability and self-direction.

🏖️ Benefits

• Competitive hourly rate ranging from $6 to $9 per hour, based on experience and performance, providing fair compensation for your sales expertise and contributions.
• Guaranteed annual bonus of $2,400, distributed monthly as part of your compensation package, offering predictable additional income tied to your role and tenure.
• Fully remote work opportunity from the Philippines, allowing you to work from home with flexibility and eliminating commute time while contributing to a global, mission-driven team.
• Comprehensive training on Barkbus’ proprietary CRM system (Marathon) and sales playbook, ensuring you’re fully equipped to succeed regardless of prior familiarity with our tools.
• Inclusive, dog-loving company culture that celebrates diversity, encourages authenticity, and values empathy, thoughtfulness, and speed—where your passion for pets and customer service is not just welcomed but essential to our success.
• Clear path for professional growth within a fast-growing startup, with opportunities to take on greater responsibility in sales, customer success, or operations as Barkbus scales nationally and continues to innovate in the pet health & wellness space.

Skills & Technologies

Remote

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Barkbus LLC

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About Barkbus LLC

Barkbus is a Los Angeles-based mobile dog grooming service that brings fully equipped vans to clients’ homes for on-site bathing, haircuts, nail trimming, and spa treatments. Founded in 2014, the company uses certified groomers, online booking, and subscription packages to serve single- and multi-dog households across Southern California. It emphasizes low-stress handling, eco-friendly products, and recurring appointments to maintain pet hygiene and reduce owner travel. Barkbus operates under Barkbus LLC and is privately held.

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