Inbound Sales Representative, SME & Growth

Airwallex (UK) Limited

Job Overview

Location

HK - Hong Kong SAR

Job Type

Full-time

Full Job Description

📋 Description

• As an Inbound Sales Representative for SME & Growth at Airwallex, you will play a pivotal role in driving the company’s future growth engine by identifying, qualifying, and nurturing high-potential leads from inbound channels, directly contributing to the sales pipeline and revenue expansion in one of the world’s most dynamic fintech companies.
• You will engage with prospects across multiple touchpoints—cold calls, emails, chat, and social media—to uncover business needs, qualify interest, and guide qualified leads through the buyer journey toward booking product demonstrations, ensuring a seamless and value-driven experience that aligns with Airwallex’s mission to empower global businesses.
• Your day-to-day responsibilities include executing structured outreach ‘plays’, presenting tailored product information based on prospect needs, maintaining rigorous CRM hygiene by updating activity and contact information, meeting or exceeding SLAs on lead follow-up, and continuously testing and refining outreach strategies to improve conversion rates and team best practices.
• You will collaborate closely with the SME & Growth Business team—a passionate, innovative group dedicated to helping small and medium-sized enterprises thrive globally—by sharing insights, refining sales assets, and contributing to the development of tools that enhance the prospecting and sales process.
• Airwallex operates as a unified payments and financial platform trusted by over 200,000 global businesses, including industry leaders like Brex, Rippling, Qantas, and SHEIN, and is backed by top-tier investors such as Visa, Mastercard, Sequoia, and Salesforce Ventures, offering you the chance to grow within a US$8-valued company at the forefront of embedded finance and global banking innovation.
• In this role, you will develop deep expertise in fintech sales, cross-border payments, and SME solutions while honing your consultative selling, CRM mastery, and outbound engagement skills—positioning you for accelerated career growth in sales, account management, or sales operations within a high-performance, founder-minded culture that values curiosity, resilience, and ownership.

🎯 Requirements

• Fluency in English, Cantonese, and Mandarin is required to effectively engage with diverse SME prospects across Hong Kong and Greater China markets.
• Proven track record of top performance or prior success in an SDR, BDR, or similar sales development role, demonstrating consistent ability to meet or exceed lead qualification and outreach targets.
• Strong self-motivation and resilience to thrive in a hyper-growth, fast-paced environment, with the ability to adapt quickly to changing market conditions while maintaining consistent sales performance.
• Superior verbal and written communication skills, enabling clear, persuasive, and professional articulation of Airwallex’s value proposition to prospects and internal stakeholders.
• Process-driven mindset with experience in developing, documenting, and following efficient, scalable sales procedures, including CRM hygiene and activity tracking.
• Natural collaborator and team player who builds strong relationships with colleagues while maintaining the independence to work effectively on individual outreach and prospecting tasks.

🏖️ Benefits

• Significant upside potential through a performance-based commission structure, rewarding won opportunities with direct financial recognition for your sales impact.
• Opportunity to work with a global team of over 2,000 innovators across 26 offices, collaborating with exceptional teammates who are passionate about building the future of global finance.
• Access to cutting-edge technology and AI-enabled tools to work smarter, automate outreach, and solve complex sales challenges faster.
• Exposure to high-visibility projects and real-world impact, supporting over 200,000 businesses worldwide—including global brands like SHEIN, Qantas, and Brex—in scaling their international operations.
• Professional development through mentorship, peer learning, and ownership of end-to-end sales processes, accelerating your career in fintech sales and account management.
• Inclusive, equal-opportunity workplace culture that values diversity, merit, and psychological safety, with formal accommodations available for disabilities or special needs.

Skills & Technologies

Onsite

Degree Required

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Airwallex (UK) Limited

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About Airwallex (UK) Limited

Airwallex is a global financial technology company providing cross-border payment and banking infrastructure for businesses. It offers multi-currency accounts, foreign exchange, card issuing, expense management, and embedded finance APIs. Founded in Melbourne in 2015, the company serves enterprises and SMEs across Asia-Pacific, Europe, and the Americas, operating under licenses in multiple jurisdictions and processing billions in annualized transaction volume.

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