Job Overview
Location
SG - Singapore
Job Type
Full-time
Category
Sales
Date Posted
March 18, 2026
Full Job Description
đź“‹ Description
- • As an Inbound Sales Representative, SME & Growth (Thai speaking) at Airwallex, you will play a pivotal role in driving the company’s growth across Southeast Asia by serving as the primary point of contact for Thai-speaking SME prospects, guiding them through the full sales lifecycle from initial outreach to activation and beyond. Your work directly contributes to expanding Airwallex’s footprint in one of the world’s most dynamic fintech markets, helping businesses unlock seamless cross-border payments and financial operations.
- • You will manage the end-to-end sales funnel for inbound leads, including proactive outreach, qualification, solution pitching, product education, onboarding, and activation — ensuring a world-class customer experience that reflects Airwallex’s mission to empower global businesses with integrated financial infrastructure.
- • Daily responsibilities include making 40+ outbound calls per day to qualified leads, leveraging data-driven insights to identify pain points and tailor Airwallex’s suite of products — including business accounts, global payments, spend management, and treasury solutions — to meet the specific needs of Thai SMEs and startups.
- • You will act as the voice of the customer internally, collaborating with Marketing and Partnerships teams to refine lead generation strategies, share field insights, and optimize messaging and campaigns for maximum conversion and revenue impact in the Southeast Asian market.
- • Beyond sales, you will champion customer adoption by educating clients on how to fully leverage Airwallex’s platform, monitoring usage, troubleshooting early-stage issues, and ensuring smooth transitions to long-term success — directly influencing retention and expansion opportunities.
- • You will maintain rigorous operational discipline by consistently updating CRM records (Salesforce), supporting forecasting and reporting efforts, and adhering to sales processes that enable scalability, transparency, and team-wide alignment on KPIs such as call volume, meetings booked, and clients onboarded.
- • The SME & Growth team in Singapore is a high-energy, mission-driven group of builders who combine deep financial expertise with a growth mindset, working collaboratively to innovate and scale solutions that empower SMEs to compete globally — offering you a chance to learn from top performers in fintech while owning your impact from day one.
- • In this role, you will accelerate your professional growth by mastering consultative sales techniques in a high-velocity startup environment, gaining deep expertise in global payments and embedded finance, and developing cross-functional collaboration skills — all while contributing to a company valued at US$8 billion and backed by industry leaders like Visa, Mastercard, Sequoia, and Salesforce Ventures.
🎯 Requirements
- • Fluency in both Thai and English, with excellent verbal and written communication skills to engage prospects and internal stakeholders confidently and clearly.
- • Proven ability to handle high-volume outreach, including making 40+ outbound calls per day, demonstrating strong resilience, discipline, and time management to meet or exceed activity and revenue targets.
- • Minimum of 3 years of experience in sales, customer engagement, or a related field — though highly motivated candidates with less experience who demonstrate founder-like energy and a track record of results are encouraged to apply.
🏖️ Benefits
- • Opportunity to work at a globally recognized fintech unicorn valued at US$8 billion, backed by tier-one investors including Visa, Mastercard, Sequoia, and Salesforce Ventures, with exposure to cutting-edge financial technology and global scale operations.
- • Collaborative, high-performance culture that values ownership, curiosity, and first-principles thinking, offering significant autonomy and the chance to shape processes and strategies in a fast-growing Southeast Asian market.
- • Clear pathways for professional development and career growth within Airwallex’s expanding global organization, supported by mentorship, cross-functional projects, and access to internal learning resources.
Skills & Technologies
Onsite
Degree Required
About Airwallex (UK) Limited
Airwallex is a global financial technology company providing cross-border payment and banking infrastructure for businesses. It offers multi-currency accounts, foreign exchange, card issuing, expense management, and embedded finance APIs. Founded in Melbourne in 2015, the company serves enterprises and SMEs across Asia-Pacific, Europe, and the Americas, operating under licenses in multiple jurisdictions and processing billions in annualized transaction volume.
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