Job Overview
Location
Remote - NOAM
Job Type
Full-time
Category
Product Management
Date Posted
June 6, 2026
Full Job Description
đź“‹ Description
- • Maintain Bullhorn’s infrastructure SLA of 99.95%+ uptime by proactively identifying and mitigating risks before they impact production systems.
- • Serve as the escalation point for complex hardware failures and infrastructure incidents, resolving issues beyond L1 scope and developing repeatable diagnostic procedures for the team.
- • Independently manage critical production incidents, coordinating cross-functional responses across engineering, operations, and vendor stakeholders.
- • Oversee global datacenter inventory strategy and spares depot management to ensure rapid hardware replacement readiness across all sites.
- • Ensure all datacenter facilities meet operational standards through timely planning and execution of scheduled maintenance.
- • Administer Linux (RHEL/CentOS, Debian) and Windows Server environments across large-scale, distributed on-premises datacenters.
- • Manage enterprise SAN and NAS platforms including iSCSI, FCP, CIFS, and NFS, with responsibilities for capacity planning, performance tuning, and lifecycle management of storage arrays.
- • Administer server hardware platforms, chassis management systems, and hypervisor environments at datacenter scale.
- • Lead infrastructure maintenance activities within approved change management windows to uphold SLA compliance.
- • Maintain accurate, up-to-date Infrastructure Asset Management records for all global hardware assets.
- • Apply monitoring and observability tools to ensure unified visibility across on-premises and hybrid cloud infrastructure environments.
- • Independently lead medium-to-large datacenter infrastructure projects from scoping through delivery, managing timelines, resources, and stakeholder communications.
- • Maintain vendor relationships for enterprise hardware and services, including turn-up coordination, maintenance planning, escalated troubleshooting, and RMA processes.
- • Produce high-quality technical documentation including architecture diagrams, runbooks, testing plans, and project plans.
- • Identify and champion operational efficiency initiatives, developing business cases and driving implementation of improvements.
- • Mentor junior team members by sharing technical knowledge and enhancing the team’s diagnostic and operational capabilities.
- • Participate in rotating on-call responsibilities to ensure 24/7 infrastructure support.
- • Travel to data centers up to 1–2 weeks consecutively, as frequently as once per quarter, to perform on-site operations.
- • Work a preferred schedule from Friday to Tuesday, with Wednesday and Thursday off.
🎯 Requirements
- • 7+ years of hardware administration, systems troubleshooting, and infrastructure engineering experience in a datacenter environment
- • Bachelor’s Degree or equivalent experience required
- • Advanced proficiency in Linux (RHEL/CentOS, Debian) and Windows Server administration
- • Deep expertise in SAN and NAS technologies (iSCSI, FCP, CIFS, NFS) and enterprise storage array management
- • Strong understanding of TCP/IP networking and administration of enterprise network devices across datacenter fabrics
- • Proven experience leading infrastructure projects and maintaining vendor relationships independently
🏖️ Benefits
- • Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), and 401(k) Match
- • Unlimited Planned Paid Time Off
- • Global Mental Health Support
- • On-Demand Learning & Development
- • Quarterly paid volunteer days
- • Lucrative Employee Referral Program (eligible prior to first day)
Skills & Technologies
About Bullhorn, Inc.
Bullhorn is a cloud-based software company that provides customer relationship management and applicant tracking systems for the global staffing and recruiting industry. The platform automates workflows across the entire recruitment lifecycle, from candidate sourcing and engagement to placement and back-office management. Founded in 1999 and headquartered in Boston, Massachusetts, Bullhorn serves thousands of recruitment agencies worldwide, integrating email, voice, text, and analytics tools to improve recruiter productivity and client service. The company also offers marketplace integrations and AI-driven insights to help agencies scale operations and increase revenue.
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