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Inside Area Manager

Vroom, Inc.

Job Overview

Location

Remote NY

Job Type

Full-time

Full Job Description

📋 Description

• Own and expand United Auto Credit’s footprint across your assigned East-Coast territory by signing 3–5 new Independent and Franchise dealerships every month while simultaneously deepening wallet-share with existing partners. You will be the face of UACC in New York, New Jersey, Pennsylvania, and Connecticut, building a pipeline that consistently delivers double-digit month-over-month growth.
• Drive daily high-volume outreach—averaging 70+ phone calls—leveraging consultative selling techniques to uncover each dealership’s pain points and demonstrate how UACC’s full-spectrum financing solutions turn declined deals into funded contracts. Your ability to listen, diagnose, and prescribe the right product mix will directly impact dealer profitability and customer satisfaction.
• Become the undisputed product expert on every UACC program, policy, and ancillary product so you can confidently train dealer staff on best practices, objection handling, and compliance requirements during both scheduled webinars and impromptu troubleshooting calls. Expect to host at least two virtual training sessions per week and maintain a 90% dealer attendance rate.
• Master “The Fast Lane,” our proprietary dealer portal, and serve as the go-to resource for submitting applications, restructuring loans, switching units, and maximizing pull-through rates—translating portal data into actionable insights that help dealers sell more cars and earn higher gross. You will monitor real-time dashboards and proactively alert dealers to opportunities before competitors even know they exist.
• Collaborate cross-functionally with Credit, Funding, Titles, and Dealer Compliance teams to expedite approvals, resolve stipulations, and remove roadblocks, ensuring a seamless end-to-end experience that cements long-term loyalty. Your escalation skills will cut average funding time by 20% and elevate dealer NPS scores above 75.
• Provide white-glove, 24/7 customer service that positions you as an extension of each dealership’s finance department—answering after-hours questions, monitoring weekend deals, and proactively flagging opportunities before competitors even know they exist. Dealers will have your cell number and know you will pick up on the first ring.
• Maintain meticulous CRM hygiene, forecasting accuracy, and pipeline transparency so leadership can allocate capital, set pricing, and launch marketing campaigns that amplify your on-the-ground efforts. Weekly pipeline reviews will rely on your data to shape regional strategy and resource allocation.
• Champion UACC’s SPEED values—Service, Progress, Employees, Engagement, and Development—by participating in team huddles, sharing win stories, and mentoring new hires so the entire region levels up together. You will host monthly “ride-along” Zoom sessions where top performers demo their best pitches.
• Analyze territory metrics (approval rates, funding velocity, dealer NPS) to identify underperforming ZIP codes, then craft targeted blitz campaigns, referral incentives, and co-branded marketing materials that convert cold prospects into raving fans. Your quarterly territory plan will include at least three grassroots events and two OEM co-marketing initiatives.
• Represent UACC at virtual industry events, 20-group meetings, and OEM roadshows, positioning our brand as the subprime and near-prime lender of choice for both independent lots and large franchise rooftops. You will speak on panels, moderate roundtables, and collect market intelligence that feeds directly into product roadmap discussions.
• Embrace continuous learning through our robust onboarding program, weekly skills labs, and micro-learning modules—translating new knowledge into immediate revenue impact and career advancement. Expect to complete at least one certification per quarter and mentor at least one new hire annually.
• Contribute to a culture of diversity, equity, and inclusion by actively seeking out minority-owned dealerships, advocating for fair lending practices, and ensuring every partner feels respected and valued. Your outreach strategy will include quarterly DEI-focused dealer events and partnerships with local minority dealer associations.

🎯 Requirements

• 3+ years of B2B sales experience in automotive finance, F&I products, or dealership services with a documented track record of exceeding quota
• Demonstrated ability to cold-call 70+ prospects daily and convert at least 15% into scheduled appointments
• Proficiency with CRM systems (Salesforce preferred) and Microsoft Office suite; experience with dealer portals or DMS integrations a strong plus
• Bachelor’s degree in business, finance, marketing, or related field—or equivalent military or professional experience
• Valid driver’s license and willingness to travel up to 25% for key dealer visits and industry events once travel resumes

🏖️ Benefits

• Uncapped commission plan with accelerators after 100% quota attainment; top performers earn $150K+ annually
• 100% remote work environment with a $1,500 home-office stipend and monthly internet reimbursement
• Comprehensive medical, dental, and vision coverage starting day one, plus 401(k) with 4% company match
• Annual $2,500 professional-development fund for certifications, conferences, and continued education

Skills & Technologies

Remote

Degree Required

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Vroom, Inc.

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About Vroom, Inc.

Vroom, Inc. operates an online platform for buying, selling, and financing used cars in the United States. The company acquires vehicles through auctions, consumers, and trade-ins, reconditions them at regional facilities, and sells directly to customers via its website. It also offers ancillary services such as financing, vehicle service contracts, and GAP waiver coverage. Founded in 2012 and headquartered in New York City, Vroom manages inventory centrally and delivers vehicles nationwide.

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