Inside Sales Representative

John Wiley & Sons, Inc.

Job Overview

Location

Remote, CO, USA

Job Type

Full-time

Full Job Description

📋 Description

• The Inside Sales Representative at John Wiley & Sons, Inc. plays a critical role in expanding access to innovative digital learning tools by identifying, qualifying, and closing sales opportunities in Computer Science and Engineering departments at small colleges and universities across the USA. This role directly contributes to zyBooks’ mission of transforming education through interactive, online courseware that replaces traditional textbooks and lab assignments, impacting over 1.1 million students nationwide.
• Day-to-day responsibilities include conducting live outreach via phone, email, voicemail, and virtual meetings to prospective and existing customers; accurately logging all activities in Salesforce; leveraging existing relationships to grow business; using referral selling and data-informed strategies to generate new opportunities; collaborating with the Inside Sales/Market Development team to build strategic plans; and consistently meeting or exceeding biannual territory sales quotas.
• The role sits within Wiley’s zyBooks division, a professor-founded innovator in digital education that partners with over 1,200 universities to improve student outcomes in STEM fields. The team is mission-driven, collaborative, and focused on scaling impact through technology-enabled learning solutions. Employees benefit from Wiley’s culture of continuous learning, internal mobility, meeting-free Friday afternoons, and a strong commitment to diversity, equity, inclusion, and employee well-being.
• In this role, the individual will develop deep expertise in educational technology sales, CRM management, consultative selling, and territory planning. They will strengthen communication, negotiation, and relationship-building skills while contributing to meaningful change in higher education. Success in this position can lead to career growth within Wiley’s sales, market development, or broader commercial teams, supported by the company’s investment in professional development and internal mobility.

🎯 Requirements

• BA/BS Degree or equivalent
• Strong sense of teamwork and ability to collaborate effectively with colleagues
• Demonstrated expertise in active listening and establishing rapport over phone conversations
• Exceptional written and verbal communication skills
• Solutions-based problem solver, adaptable, and strategic mindset
• Excellent organizational and planning skills
• Proficiency with business applications including Google Suite, Microsoft Suite, CRM (Salesforce preferred), and Zoom
• Some inside sales or account management experience preferred

🏖️ Benefits

• Competitive salary range of $43,800 to $63,267 USD
• Comprehensive benefits package including health, dental, and vision coverage
• Meeting-free Friday afternoons for focused work and professional development
• Commitment to continual learning and internal mobility
• Robust employee programming to foster community, learning, and growth
• Wiley’s dedication to fair, transparent pay and reasonable accommodation for disabilities
• Equal opportunity employer with strong values around diversity, equity, and inclusion

Skills & Technologies

Remote

Degree Required

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John Wiley & Sons, Inc.

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About John Wiley & Sons, Inc.

Global research and education company founded in 1807, providing academic, professional and educational content, services and platforms. Publishes peer-reviewed journals, books and digital resources across science, technology, medicine, business and the humanities. Delivers learning solutions, corporate training and assessment tools to universities, libraries, corporations and students worldwide.

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